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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1155 Showing 23,081-23,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Removed a plasma tv and installed a oled c9 tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job only problem was I didn’t have the right hdmi cable so they couldn’t change it in wall .Need to take tv off wall now that I have correct hdmi cable .I wonder if they could come back and change hdmis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality knowledgeable customer service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and real nice guys A++++++++++++!!!+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went smoothly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job installing the TV but were unable to link my remote to the TV. Found out later that it wasn't their lack of knowledge but rather a fault in the TV for not providing a code to do the link.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support, great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were great, respectful, clean, and easy. They walked through the new features and made sure I was happy asking enough questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad mounting service is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the EVO TV on an existing full articulating wall mount and found the best way to interface with my definitive sound bar system. Good job crew!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headache free install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional, neat, and precise in assembly and mounting the 55" smart tv. The only reason I didn't give 5 stars is that I had a 7am-12pm install appointment slot and the tech arrived at 4pm due to short staffing. I would still recommend the service but warn to keep your entire day available!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and surround sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and they did a great job making sure it looked professionally done. Nick and Dougie are an awesome team and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job mounting the tv and sound bar. He even installed the wire hiding strips.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    40" TV hook upp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were efficient and polite. My complaint is not with the agents, but the price. I have the tech plan and the complete job was over $400.00 They were here about 45 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is fast and quality if service is superb! Recommend this to everyone especially if you plan to add another tv. Worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly easy to use camera. Charges well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Traveling Geek Squad Scores Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the Geek Squad install several electronic items in our home. Always friendly, always professional, always on time and they get it done quickly. They then take the time to explain and answer any questions. Love these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV and connected it to WiFi and Bluetooth. Works great. Agent was professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't take long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for the money. The guys showed up on time, went right to work and were done doe, cleaned up and gone within an hour. they made sure I understood everything before they left, and programmed all my remotes into one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin and Sam did a wonderful job. They were friendly, organized and did a wonderful job. They were very knowledgeable and explain and answer all our questions. Highly recommend they do your setup. You will be very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are truly professionals. Quick, efficient, knowledgeable, clean and considerate of covid-19 protocols. I have used these service many times over and have never been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad technician and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technician was terrific! Very efficient and knowledgeable. He set up many functions for me and shared some guidance on the various options. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No wires no fuss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They even drilled the holes in the wall and ran the wires down to the baseboard. Very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clay and Alvin did a great job. Clay has done work for me in the past, and he is very thorough, personable, and professional. I would let him work on any of my home theater system, at any given time.

    I would recommend this to a friend