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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1157 Showing 23,121-23,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    New TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in and installed my new TV and connected all my devices in a quick and clean way. My wife truly appreciated their efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Knowledgeable, fast and professional service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very fast, efficient and answered all my questions. they ensured everything was hooked-up and working and cleaned up after mounting. Great techs! I hope I get them next time I have a project!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and set up was perfect and informative. They answered all our questions and explained everything with patience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I couldn't have asked for a better experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your crew was lightning fast, very friendly and a joy to interact with!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFE SAVERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD NEVER HAD BEEN ABLE TO MOUNT MY TV MYSELF. THE 2 GENTLEMAN WHO INSTALLED MY TV WERE GREAT. THEY WENT THROUGH EVERYTHING AS THEY WERE PUTTING IT UP. THEY INSTALLED THE MOUNT, TV AND SOUND BAR. THEY WERE WORTH EVERY DOLLAR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of wall mount and 85" tv excellent. Installers asked for our input and offered requested recommendations regarding placement of units on wall. Extremely pleased with completed work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did a clean good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a clean good job.as stated above. They explained the limits where the stand and tv could be placed and the reasons for it. They removed my speaker at my request and told me where my electronic devices would be best placed in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were in time organized and cleaned up after themselves. No issues well mounting even hooked up the directv, connected remotes and hid the cords without me asking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setting up my TV did an excellent job Runs great Ryan had a great knowledge of TV More that Satisfied with his work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jack k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were great and neat and fast. thanks. this was the 3rd time using geek squad from newport news best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation crew Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros all the way.. connected existing tv devices no problem.. thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that mounted our TV were great. Carful and polite and very informative about how everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the support you provided, we are still learning about how to use our new streaming service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted the TV for was professional, efficient and friendly. I would highly recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks did Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time, were very professional, and everything was working when they left. They took the extra time to show us the controls and how they worked and even get my photos up on art TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very sturdy and flexible. Great for large TVs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable, personable. Prior to and after installation, everything was explained in detail, all questions answered. I was pleased with explanations on all products bought, brought and installed. Safety also appeared to be of utmost importance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t ask anyone else to do It but them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete professionals and experts. Came into my home with masks and booties over their shoes. Were precise on the install and set up. Completely earned my respect and trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new TV and bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall everything went as planned. The only area was downloading or making sure our channels were all working properly. After a few days we were able to figure out how to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had to move old tv wall mount up 3 inches redrill holes for tv bracket and remount they cleaned up plaster dust when done and tv bracket very nice job

    I would recommend this to a friend