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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1158 Showing 23,141-23,160 of 38,693 reviews
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service was very quick and they have casual conversation will do every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must have. Courteous and professional and ease of mind makes the price worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the Total Tech was well worth it. They installed the TV in the time I was thinking about it. Total professionals.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rethink your price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt recommend purchasing due to being expensive. Better to ask your neighbors for help

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very Nice and Professional but somewhat lacking...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Techs were very nice people and called in advance etc...The first Tech who came told me he couldn't use the "full motion" mount I bought on my own b/c my studs were metal, so I had to reschedule so I could return it and buy a regular tilt mount. The only one he carried around in his van was of course a $169 one! So he only connected and set up my Roku TV which he failed to program to always power on to regular TV not Roku. The second tech was very good and determined the studs were actually wood, so I could have used my full motion mount but now I don't have that feature per stated above. So all in all very nice people but I can't give 5 stars. The second tech gets 4 starts. But I'm not 100% satisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were very patient, professional, and provided A1 service while in my home. Thank you. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt—professional—did excellent job and make sure I was satisfied before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very fast and very detailed oriented and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service team for delivery and fast setup. They arrived on time and were very professional. I was very pleased at their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/V Receiver And 4K Fire Stick Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All devices hooked up and the agent ensured everything worked prior to leaving. he answered all of my questions completely and made sure I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dwayne Sumrall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dwayne was THE BEST. If I could give him and his teammate 10 stars I would. They were friendly and even helped me set up my soundbar . They provided spare cords they had that I was missing. He was exceptional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! I have used them twice and will definitely do so again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and tv is mounted perfectly. Brought 3 guys to lift the 100" tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and very courteous. They hooked up my television, mounted it and explained exactly how the features worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corey was outstanding. Professional, practical, easy going and relatable. He had a colleague join him for assistance and he was equally professional. I would ask for Corey again in the future if I needed assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never miss my favorites shows!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very study mounting! Never had a TV in the wall so this is a big change. Will never go back. Love the fact that I can move it around so I can see the TV in the living room or in the kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my TV quickly and attached it to my soundbar. They did a nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv and audio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad called ahead to confirm the appointment and arrived on time. During installation they were very professional considerate of where we wanted thing to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy eyes and ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were great. Knowledgeable and REALLY wanted to do a great job. And they did !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that brought out the TV was very polite and extremely helpful. I will use Geek Squad everytime.

    I would recommend this to a friend