Customer Ratings & Reviews

My TV was mounted professionally and quickly. Well done

The team arrived on schedule (actually a little early) and were very professional. They made sure that the location and height were what I wanted prior to starting the installation. Once started, they were very efficient and careful. Once done, they took time to explain everything to me and answer questions. They also loaded two apps for me and made sure everything was working. I would recommend this service to anyone who purchases a television and wants it on the wall.

The guys arrived on time and did a great job of installing my ne tv.

The guys did a great job installing and where prompt

I've had three separate mount and installs done by Best Buy and have yet to have a bad experience. My main TV room didn't have the stud alignment to have the TV center with my preferred mount and they were able to modify the mount and have the TV dead center in room. Also, on a separate occasion I wanted a TV mounted on a stone faced fire place and was not able to use my mount of choice and they had on hand other mounts so my TV could still be mounted that day. All of the teams seems to have excellent knowledge of how to safely mount TVs and also refused to mount any TV in a unsafe manner and had solutions to those mounting challenges. (I live in the Los Angeles area so quality might differ based on who you are serviced by due to differences in labor markets and management)

Can’t say enough about these guys ! I purchased a 98 in television , they called that morning and asked if I’d be interested in being the first delivery I was between 10 and 2 , oh yes !! Three gentlemen came delivered it to my condo and proceeded to install my mount and television in no time ! They made all the adjustments color sound etc and it sits perfectly on my wall I’m grateful that I had nothing to worry about , the install the packing no mess like they had never been here and I had this magnificent television on my wall ! Thank you Best Buy

The gentleman that brought my tv was very careful and had the tv mounted in minutes and made sure the tv was working and not damaged in anyway. Super happy with best buy and would recommend if you are wall mounting a large ( 65 inch or above ) to get the this.

Picture is great 86'' tv makes it like you are at movies. Geek squad did awesome job setting up and mounting tv.

The Geek squad are wonderful! Really professional, efficient and friendly. They were very careful if they had to move furniture to do their job. Explained everything and were so helpful. Thank you so much!!

I am happy with the wall mount service provided by geek squad. I didn’t want to take risk with my new 77” OLED TV so went for the best and happy with my decision. They also hid the cables under the wall neatly. Even though I am tech savvy and can do setup myself, they also did TV setup and connected it with soundbar and play station. Overall very happy.

The gentleman that came to my house to install the television was polite and knowledgeable. Gave me advice on where to install the TV and showed me how to use it. It's unfortunate that best buy is discontinuing this service as part of the total tech service.

Very professional & knowledgeable. In & out quickly. Made sure TV was functioning properly before leaving & cleaned up after themselves.

Very good picture, easy to set up and convenient. We went to the store looking for a different brand bur once we walked past this we were sold! You don't have to have a cable box or fire stick!

It is beyond our years to set up new electronic equipment. The installer did a great job and a very neat job. He also explained how to use the TV clearly and exhibited no rush to be out the door even though we were his last customer. It is so different than the old TV with many more features that it is an adventure to learn but we're getting there.

Amazing Team from Bestbuy came in and installed this 98inch S5 from TCL. they did it fast and perfectly took care of all my wires. they even took the box and trash with them. God bless the BestBuy Team

The installers were amazing. Honestly, way above and beyond what I expected. They were timely, courteous, and so professional. I couldn't be happier with the work they did. Really! They took into account everything I was hoping for and concerned about. When I order more, I really hope I get them again. I really mean it, they were superb!

The geek squad did an excellent job mounting my new television. The geek squad technicians were professional , courteous and helpful!

I had my 65” tv mounted yesterday and I wanted to let you know what a great job Chris and Alex did. They actually arrived early after calling and verifying this was okay. They took time to make sure everything was done perfectly to match my needs. After they mounted the tv they actually vacuumed to make sure the area was clean! They were very personable and a pleasure to work with! Best service ever!

The installers called to let us know they were on their way. When the 2 men arrived, they put on covers on their feet and of course, they wore masks. They were very efficient, explained how to use the tv. They spent time setting up the tv so we didn't have to. They were the best part of my experience with Best Buy in purchasing and getting my tv. KUDOS to the 2 of them

I'm very happy with the quality of service provided! The Geek Squad member that mounted the new office TV did a great job and even zip tied some of the wires behind the TV so that it would be better organized (also makes them less of an eyesore). I would happily request this service in the future if needed.