Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1161 Showing 23,201-23,220 of 38,693 reviews
  • Rated 4 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted for the Geek Squad installation to do the wall mount for the new TV that we purchased. They arrived on time as per the schedule and completed the installation within an hours time. It would have been better if they had done a better job at hiding the wires and not kept it tangled all over behind the TV stand that we had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did very well.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new TV nicely. They were professional and on time (even early) and were nice people. Unfortunately I am not savvy with technology and I can't get the TV to work after I used a Blue Ray disc. So I am stuck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my 70" over a fireplace. They set the TV up and connected it to a new soundbar as well as programmed my DTV remote so it controls everything. Very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad install our Ned 65” TV. The young man was very nice, knowledgeable, and explained everything about the new TV and how to use the remote. We would recommend their service anytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and courteous. Was willing to answer questions about a good soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Smart TV that we basically purchased for the Prime Video so my husband could watch the football game when he went to bed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came out and install the TV did an awesome job very professional they even helped me set up my remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was awesome, geek squad person was very good in what does. Very courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of work done for me Your team is amazing On time friendly and right to the work They told us what they were doing as they go We talked about Solos sound system and what is next on the list of what to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    life saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't done this by myself before, so hired Geek Squad to take care of it (as well as deliver the TV). It was 82" or else I would've tried it myself, but they did a great job. Even went so far as to help organize my mess of DirecTV wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my large screen tv, connected & synchronized all my devices .... all with a smile and completed the task ahead of schedule !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Hesitate To Use This Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never mount another TV myself. This is the second time using this service and it is well worth every penny. The technicians were on time, friendly, knowledgeable and efficient. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were funny, fast and professional while mounting my 65" tv. They cleaned up after themselves, put wire ties on my messy long wires and recycled my old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did fantastic job installing the TV as well as guiding simple TV functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV , unale to connect to all units due to the change in location. Issue not caused by the Geek squad. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided the best customer service possible. They were neat. Organized and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and professional. He did a great job. And answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never use the third party

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is GEEK SQUAD, the do wonderful work never go with their third party, the will either come to your home and say that they can’t do the work or they may not even show up at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting in home service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very reliable to assist you. TV’s are very heavy to lift. They do a great job to install and connect devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and prompt activation with a highly professional team. Thank you, Kathy

    I would recommend this to a friend