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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1164 Showing 23,261-23,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've received excellent service, the techs did the work that was needed to mount my TV . everything went well. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a wonderful job installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and helped me connect all my devices to the new tv and had everything working before he left. I also appreciated that he helped make the cords look nice before he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service will always use this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Engaging. Talked to us about every step in the installation and what would be best for our viewing. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a DREAM COME TRUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a DREAM COME TRUE. Ordered it online, had the technician arrive during the first hour of the window. Was polite, quick, and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job by Clayton and crew. I usually do these installations myself but after the great job and great price, we will be using Best Buy Geel Squad in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication, extremely professional, and committed to quality workmanship

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV, hands down. Setup and install was done right since it was actually done by Geek Squad members and not terrible some third party that Best Buy being using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were very professional and cleaned up at the end of the job. I was pleased that they even connected the TV to the internet and provided a short tutorial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come on time and do a great job. They even help with setup. Professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up easy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great work and service from Geek Squad. Very nice people they send to your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative. Provided courteous and professional help installing the television set and walking me through the complicated installation of aps and channel selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad Member Greg's customer service ability was exceptional Unbelievably helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had a problem and solved it quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount that I bought wouldn't work. The Geek Squad had a different style in the truck. They installed it and it worked fine. Very professional and thorough. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with BestBuy from start to install was great. The Geek squad is awesome. They helped me through some tech issues whem i was learning new devices. Couldnt be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were great & very efficient!! They installed the new mount, put up our new tv & even showed us some cool new features on it. Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were on time, and worked in a efficient manner. Explained to me about how to use the different remotes. And even set up my echo dot (Alexa)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a thorough job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junior was great and definitely wanted me to Be satisfied he cares about what he is doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than installing myself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so much better than mounting myself! I have the totaltech membership. I bought it because I was having multiple things installed, and it has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the service. Very conscientious of our needs and expectations. They were respectful, knowledgeable, and professional. Exceeded expectations!!

    I would recommend this to a friend