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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1168 Showing 23,341-23,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squade installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy install team was very professional and helpful and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted our tv were quick, efficient and on time. They explained step by step what they were gonna do and made sure we were satisfied. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very courteous, knowledgeable and quick. They did an excellent job mounting and setting up my 75" tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service getting tv set up and sound bar working. Took all the boxes away too so we did not have to dispose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    StillaSonyGUy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting, Fits flush up to the wall with a nice tilting and angle. Make sure you have a big room to install, will look awkward in a small room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Techs did what they were supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents discovered that there was a problem with the new TV so they took it back after scheduling another appointment. They returned on time and completed the installation with a replacement TV that is working fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hit or Miss with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two different installations. The first was excellent on all points. The second fell short on setting up the TV and explaining basic operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expectional service! Agents were on-time and professional. Made sure we were fully satisfied and helped with special requests to ensure the install was just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did excellent TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of delivering my TV, mounting it on the wall and hooking it up. They explained everything to me and were careful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Knowledgeable and provided excellent placement of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was excellebt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James did an excellent, professional job installing my television. Spent time making sure everything was perfect. I am looking forward to having him come again for other TV installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two servicemen who delivered and mounted our TV did a fantastic job. The were careful and neat in our home. They really took their time to make sure the TV was mounted level. They explained the different functions to us. Great Job!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Could have cleaned better. Wallboard dust left. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue ribbon installation !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was polite. Followed infection control measures gloves, wipes, markers and extremely organized. Communicated to me. Demonstrated competency in what he was doing. I was beyond satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was terrific.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys were wonderful. Very professional and polite. Answered all of our questions. Very considerate of our home. Would not hesitate to have those two fellows back into our home for any additional work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were professional and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad trouble shooted my TV, found the proble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought me a new screen panel and installed it after checking out my new TV and determining the screen panel was the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys where very nice and respectful. They worked quietly, as I work from home and was still working as they mounted the TV and cleaned up behind themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad when you need anything installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a fantastic job mounting tv in a tight spot. Friendly, efficient, knowledge and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Demarcus was superb. He was very efficient, and made adjustments to the mount to get the TV exactly where I wanted it.

    I would recommend this to a friend