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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1172 Showing 23,421-23,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julian and Kyle were amazing! Professional, knowledgeable, courteous, honest, and funny! They did fantastic job. Very much appreciated the guys and the service they provided!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent skilled service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who cane to my house delivered and installed two TVs. They loaded all my accounts and passwords, troubleshooting and fixing slow internet and even helping with other things. They are my heros!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up tv, connected all devices, double checked Wi-Fi, and instructed me where necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoughtful, Knowledgable Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Agents were terrific. Very polite, very focused on making sure everything was done professionally, and wonderfully helpful explaining features and capabilities. Could not be more pleased with their assistance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek squad installed my tv in no time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional. They mounted my tv and connected all my devices. Iam able to view my tv from any angle in my livingroom. Will use them again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad sent 2 agents and they worked well together and were very professional. The used shoe covers to make sure not to track dirt in. The handle my items wit care and completed the job timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my Tv and all my devices. We’re very friendly and knowledgeable and happy to provide service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 55 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived promptly and were very respectful. Made sure that tv was leveled and working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad outstanding job with TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max did great job with the install & gave us great tips on how to use our system. He called 30 min ahead of his arrival so we could be ready. Overall service was about an hour. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both BB employees mounted my tv in my office and even connected it to wifi. Also walked me on how to install/set up the apps. Big Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were respectful, thorough and quick. Yay Install Guys!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad disconnected our old TV and mounted & connected our new TV. The were very good with all the questions we had and explained how to get to the various features of the SmartTV & apps. Plus they hauled off the old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! The TV is a 65” oled Samsung. It’s also great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Josh was knowledgeable and polite with timely service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Can't Get Better...!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith delivered and installed my new QLED in less than an hour, taking down old and putting up new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs that did my install were very professional and knowledgeable. I trusted there ability to do the install so I was able to do other things. I also how they work together so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t have asked for better service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric & Eddie knocked it outta the park! They arrived on time, worked quickly, did great installs, and even cleaned up as they worked (picked up after themselves and vacuumed and dust they created)!! They’re the BEST!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good addition to purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took off one star because I think there is a disconnect with Best Buy and the vendor hired to do installation regarding in wall cable hiding is included, but vendor didn’t provide. Best Buy took care of me for the mess up though, so I’m not sad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were amazing and were very patient with me and my IT knowledge. They stayed after getting the TV set up to make sure I knew how to use the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. This revue sucks requiring 50 characters

    I would recommend this to a friend