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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1174 Showing 23,461-23,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What do you say about a mounting bracket it works great until it's left and right and up-and-down I would definitely buy it again the guys that installed it did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and fast. Left the area clean too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were very clean and thorough, mounted my TV on the wall and set it up for me with all my devices (blu-ray player, etc). Perfect job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick/Clean Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Made quick clean work of mounting our 75" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best benefits of Total Tech and Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well trained techs, well coordinated arrival, very helpful and came in hygenic booties and very mindful of our furniture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job. Our tech was so polite and knowledgeable. Would recommend him, high lying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad keeps trying!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has come to my home a lot due to the TV that I have but they are always so nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed it quickly and expertly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technician installed it professionally and expertly. He did a great job and explained everything to me how to use it to move tv around. He was very nice and friendly and I would recommend them to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv and the mounting team was super nice helping me after I had issues with dates to mount my tv. The were on time and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect, tv works great. We now have a theater in our family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the geek squad. Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my TV. Alison did a great job. Also gave me additional pointers I didn’t know existed in getting some stations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything. He was friendly and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 55in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy was great. Had an excellent experience, he was prompt and thorough with the service. Would highly recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV quickly and are true professionals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician Jason installed two sets by himself and hooked up all devices, cable box, DVD player and programmed everything so when I got home I just had to turn it on and watch TV. He knew how to do it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service will continue to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my tv and programmed my remote.the agent also did a great job with hiding all the wires and setting up and hiding the cable box.great service would highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and his colleague were great! They were responsive, kind, and catered to the needs of the install. They updated everything for me and synced up all of my remotes. Thank you for sending two of your best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had some issues scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made the appointment through Geek Squad, received a call from a third party company. I told them I only wanted to do it through Geek Squad. They said they would contact me back but I had to follow up on the appointment. Once everything was straightened out, they did a great job installing the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were informative, professional, and displayed excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, knowledgeable, and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided great installation service. Prompt, knowledgeable, and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had suggested a different mounting bracket than what I had originally purchased. A retractable instead of fixed. It turned out to be a wise move.

    I would recommend this to a friend