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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up the wall mount for the TV and installed the TV quickly and accurately. The also made sure everything worked and explained to me how it worked. Very impressed. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installationby the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen were very professional and very helpful in showing use how to navigate our new tv. It didn't take long at all for them to install it and connect it to the devices that we already have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable, efficient and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There are good people in the world from Canton, TX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for the gentleman who drove way from Canton, and came to my apartment to complete my ENTIRE installation even with the confusion and lack of interface between Bestbuy Geek Squad and the vendors they send out. I believe the name to be Cody, was SUPER professional, patient, knowledgeable and went above and absolutely beyond. I couldn't have been MORE APPRECIATIVE. Its one thing when services are provided its something totally different when they preemptively take care of your tech & install needs while being proactive to ensure you have confidence in your home for using said new installations. He explained EVERYTHING for me, didn't even need to read the manual, and he set up every TV in my new apartment when I felt distressed! I was made to feel uncomfortable, rushed for time, and inconvenient with a prior scheduling. Cody was the antithesis! My only regret is that I didn't write this review sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation with amazing customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I have had a TV mounted and I wanted it done right, so we had it done through Geek Squad. It was easy. The guys that came to install it were polite, knowledgeable, friendly, and they mounted the TV perfectly. There was a slight issue with the type of mount I purchased and the crew was able to provide me with additional options on site to mount. The TV looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected it to all my devices in a timely and professional manner. The TV itself is an excellent buy for the money and I am very happy with the picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation- meticulously done. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys mounted my tv and soundbar with professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount is stable and Handled 100" TV well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Mount was strong to handle 100'' TV and was flexible to adjust back and forth when connecting the cables. Geek Squad took care of all the installation smoothly. Excellent Team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They came and installed an 80 inch TV in about 30 minutes total time. This would have taken me most of the day. They also configured all of the other electronics to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Team - Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technical installation was very professional and cleaned the area as he worked. He took the time to explain what he was doing as well as explaining/showing how the television mount can be moved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my 85 inch tv and related gadgets in my loft area/media room. They even cleaned/vacuum up, removed boxes ans packaging afterwards. The agents were very professional and courteous. Highly recommend Geek squad agents for your installation vs 3rd party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They've Done This Before!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work in installing and setting up our new 85" TV. They obviously knew what they were doing. They installed a wall-mount, then mounted the large TV and placed it where we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, friendly, and completed the work with speed and efficiency. I would ask for this installer for all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & Soundbar Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and soundbar. Agents were professional and everything was perfect. Make sure to request the Best Buy agents. Sometimes they use third party ppl and I’ve had issues with them and ended up canceling and rescheduled with official geek squad professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy TV mounting installation with geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rhe television squadcame promptly, mounted a tv i needed mounted in the room. They were thorough and used the proper tecqnique to assure they mounted into studs in the wall. Great work. Fast and easy. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came in to install and mount the television did an awesome job of connecting all my devices and providing information. They were careful to leave things in place, they are fast and very professional, Greta job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install wall mount & 65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were prompt, courteous and professional. They installed the wall mount on wall studs in my living room, and mounted the 65 inch TV exactly where I wanted it. They knew what they were doing, and were in and out quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was knowledgable and took the time to ensure everything was done correctly. Even readjusted some things after the TV was installed. They pulled it back down, made adjustments, and put it back up. No issues, and they were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    superb techs;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech mounted my tv and explained all the connections and setup my remote explained all the interactions of my tv;very professional and new what they were doing as always the gook squad lived up to our expectations and we will use them whenever we buy more from best buy.thanks

    I would recommend this to a friend