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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1180 Showing 23,581-23,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my new television were courteous and efficient. I am so glad I had my television professionally installed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a huge tv and wanted it mounted but were nervous to do it ourselves that’d be a lot of money if it got broke trying to mount. The geek squad was great. We had ordered the mount and it was missing a piece. We contacted them and they were able to bring a replacement with them and still do the install vs me trying to run to the store to replace it. They helped us find the best place to put it, install was quick and clean. I gave it a 3 because we’d also purchased a surround sound system and expected that to be installed too. Turns out that’s a different installation and more money. I wish they’d clarify exactly what’s included and what’s not. Second issue is that if you want the wires nicely dressed you’ve gotta purchase the covers yourself they will bundle them with zip ties though. That error was on me and I could have been better prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attendants installed tv and sound bar. Excellent service setting up and explaining how to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up new T V and took old one away. They attached the existing sound system to the new set. They took the time to walk me through all the capabilities of the new LG 65” Smart T V

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad installion crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio was so awesome. Very knowledgeable and such a great personality. Eveything went perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionals are Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad professionals were on time and installed my TV wall mount with ease and installed it perfectly where it was best suited for tv viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived at the scheduled time and mounted our 85" TV in a reasonable amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original install time was a 6 hour window. But they called and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a great job installing the tv. They even wear the booties I request in the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast setups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed and setup by BB. The LG oled 77"is great. never a problem. perfect picture. They also moved old 70 inch to a wall in a different room. It works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous, neat, and clean. Appreciated that they helped with questions regarding my other tv. Felt comfortable with them in my home. Was able to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service service i received was exceptional, he was professional and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nolan and Tisya did a great job! They were very professional and attentive. They took the time to teach me how to use the remotes. Everything looked great when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the technicians that came to install and hook up my new TV were fantastic. They were professional and answered all of my questions. They also made sure all of my devices were hooked up and worked correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth and simple, took maybe a half hour. Explanation was limited and the crew didn't suggest or prompt to making sure to ethernet wire the TV. WIFI load buffer is a lot otherwise. Crew did do some small extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness for Geek Squad delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been impossible for me and my family to pick up our new 75” television at the store and install it ourselves. Thank goodness for this Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ouick & easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was easy. Not mounted, but lots of cords to be plugged in. All went without a problem. The team was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was amazing! He was fast and efficient. Also, he came on his day off!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed with install team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad had all equipment set up and functional in less than 30 mins. We were very impressed with their work! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the annual cost of Total Tech Car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad agent mount our TV and soundbar, set up the connections and then remove the boxes is so appreciated. Definitely worth the annual cost of Total Tech Care!!

    I would recommend this to a friend