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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1182 Showing 23,621-23,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentlemen came at the beginning of the window I was given. They called to let me know they were on there way. And they were just as friendly and knowledgeable in person as they were over the phone! Two thumbs way up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV on a wall. Great job, but I wish they had brought some cable hiding cover for the wires behind the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally impressed with the expertise of the Geek Squad. They know exactly what to do when working on my home theater problems. I have the yearly service contract and I would not be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmanship, very professional service, arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek Squad team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an excellent job of installing my new TV. Very responsive to my concerns--and professional. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed by TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, advised and installed the google product to get us better reception throughout the house, basement & even garage! Left us contact info to reach him if have any additional questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, works great. Geek squad knows how to get it done efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stan t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook up everything and show me how the remote control work ask me if I had any questions good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service from Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to mount my TV on the expected date. They were very nice and answered all of my questions. However they were not able to hook up internet access because the modem/router needs an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KISSY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY "GO TO" GUYS!!! THEY COME AND SHOW ME HOW TO OPERATE MY PURCHASES AND THEY'RE SO PATIENT! ASHLEY GETS NATHAN OUT FOR ME AND I'M THANKFUL FOR ALL OF THEM!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech who came to my home were very professional and helpful I wasn't home at the time but they waited for me I couldn't have ask for better tech to come out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I could've got some friends to do this but...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the agents help. As always they are friendly, knowledable, and resolve all issues. My TV's were set up properly. I was so happy I added on additional rooms. I am loving my tv set up!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine, courteous Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and connected to all devices. They took the time to program my TV provider's remote. Everything was done in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth install after storm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My scheduling was handled poorly. But once the appointment worked out , the technician arrived on time and made it right. He was very knowledgeable and tidy with the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad answered all my questions, helped me understand the set up, we’re timely & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of TV, TV mount and Sony Sound Bar was excellent. Love the TV and sound bar. Very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys always do a fantastic job. Call the day before, call when on the way! Really great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed an 82” and a 77” TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members that have worked at my house have been terrific. Very knowledgeable and polite. Their work has been excellent. Phone support is not so good, adequate at best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and explained the set up. We did buy the 56-80 in. mounting bracket. They installed it and it is working beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will get the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Install my Samsung 85' inch.. they were courteous professional and very knowledgeable..

    I would recommend this to a friend