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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1183 Showing 23,641-23,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    IdaK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a phenomenal job connecting everything and showing us how it all works

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Service

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] We love the geeksquad team. They were fast and efficient and our new tv looks amazing!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a good first experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took several scheduling attempts to get the tv and mount both mounted. The mount was delivered separately from the tv even though i was told they would arrive together. TV was delivered and they left without mounting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Y'all are amazing..i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything ive gotten from y'all. I don't hear any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Great Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents could not mount our TV on a wall bracket because it was older and did not have the same connecting as our new TV. I had order a new bracket and when they came back, I had to pay them extra for the return trip. They were excellent installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. These guys knew what they were doing. I was very impressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job, But Had To Purchase Additional Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my new 82" TV and hooked everything up, but required me to buy an in-wall channel to run the cable through some additional cables. I did not know I was going to need these items. I suggest asking what will be needed ahead of time so you don't have to purchase whatever is on their truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very good and friendly while doing the installation. They also provide very good suggestions while installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen with amazing display. Screen shares with laptop and devices, great tech features. Very pleased with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work turn out great and connected the wires very neatly. The work did not take long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work,on time, no hassle, very professional installlers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to help me out. They were very polite and helpful in explaining and setting things up for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fine. The installer was done very quickly and efficiently. I found the price a tad high for what I actually needed - I just needed a wall mount and TV installed with no other connections. No other machines or service. Just the physical installation. I set up the Wi-Fi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen did a fantastic job. Clean up perfect. Very happy with Geek Squad!! Recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was absolutely awesome! They were very efficient and provided all the information I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my 65" TV and seeing it up properly on the mount and making sure everything was level. Did great job on cleanup also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both sets of Geek Squad techs were professional, friendly, and efficient. They unmounted my 82" TV and remounted the TV in my new office location and they did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff really did good job explaining and answered any questions I had, they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They arrived on time. Delivered the TV, installed it on the wall and connected it. They also installed the older TV in another room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installed quickly but didn’t install firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband waited for them to ask about our firestick being installed before putting on the wall and I got involved trying to help installers get the charter tv installed so she forgot. Tried calling to get someone to come out to put in in the TV but couldn’t get past the machine.

    No, I would not recommend this to a friend