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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1186 Showing 23,701-23,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was great! Very professional to make sure the job was done right!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers were very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very nice polite and professional l. My tv isn’t straight though I tried adjusting it after they left to no avail. I have to call Beat Buy and see if they can send them back out.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Delivery/setup team was not prepared

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 75” TV to replace 65” wall mounted model. My cables were in the wall. Due to the larger size of the TV and the location of the TV input jacks, the rxisting cables were not long enough. They did not bring any additional cables/extenders to complete the setup. The told me I would have to buy additionsl cables, buf they would not return to complete the setup. Seems to me that having additionsl cables in the truck to complete an install would be an obvious supply for installers of TVs should bring to every job. I did not get what I paid for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV No Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job. Used shoe covers and respected my property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional installation! We felt very safe with the Covid-19 protocols that were followed. The installer was polite, professional and got the job done efficiently as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for a great job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job hanging my giant 75" tv - appreciate the notice and the effort! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service putting my Smart TV together for me. Without them, I would have been lost! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite and exponential service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad mounted a new TV on an existing wall mount. Took no time at all. Not only removed the old 50 in TV that was 11 years old but took it out to my SUV for disposal at the recycle place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delevery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much , i had best experience with best buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy workers were very helpful! and did everything in a timely matter! i loved my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing craftsmanship guys!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at how well these guys wall mounted my 85 inch tv. They were very careful, clean, quick and methodical. Would use them again. Don’t hesitate to have them install your tv you’ll be happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 75" TV and man I was glad the Greek Squad mounted the tv on the wall and connected the components. That TV was heavy but they did it and I appreciate the great job they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we hired them to hang our large TV!!! First of all, you really need two people to hang these larger TVs. Second, they were aware of possible "glitches" and were easily able to troubleshoot any and all minor complications!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gives Awesome Service On Time and Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job and they answered all my questions. We are so happy with the Geek Squad and their knowledge and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad is great, the benefits not so good after getting rid of free installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great with TV set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moussa from the Geek Squad did a great job with the set up and assisting me with getting all the streaming set up correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Timely, polite, professional and thorough.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek TV installation costs way too much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too expensive to install a tv!!! Best Buy needs to lower Geek Squad price!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Moonsmounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a senior citizen I would not have the ability to mount or lift the 65" TV. The Geeks were quick and professional with both the mounting of the hanger and the Tv itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional.They knew what they were doing.The Tv was installed very quickly

    I would recommend this to a friend