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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1189 Showing 23,761-23,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent Installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installer... He answered all of my questions thoughtfully, and exhibited a very calm and patient demeanor. I think his name was Chris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent and polite - arrived on time Explained operation after instal very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew installed 98" TV on wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek crew that installed the 98" TV on my wall (using a mount I suppled) did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came into the house. They were clean fast and very knowledgeable on the television they put up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Job. Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a handy person and have zero skills when it comes to installing a tv mount. The tv was mounted quickly and positioned perfectly on the wall. They are professional and awesome!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv is on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were courteous, but do not expect a lot. Basically located the studs and threw it up. They did not hide power cords or cables in the wall as sold to me at Best Buy. That came with an additional cost for additional equipment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a great job delivering and setting up our 2021 Samsung Frame TV 55” in our bedroom. They were on time, clean and quick. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the place to buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our TV and sound bar. We were helped to make an informed decision by the Samsung rep who made sure we got all promotional discounts. Set up was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and did great job of mounting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service - Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, he looked at my mount and explained why it wouldn't work. He had one on hand that i was able to purchase and get working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install wall mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work wall mounting my new tv would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have time or patience to set up my own system, like most people do yourself a favor and have geek squad do it for you. Can't put a price tag on the sanity saved. They were also very professional knowledgeable and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top-notch services by Best Buy Geek Squad crew. They were extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team did quick work of mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful in explaining TV operation. Set up was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp, efficient team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 men that knew what to do and completed the whole setup very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took them no time to mount my tv on wall and connected it to my WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Geek experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a fantastic job removing old and mounting my new TV. They always get it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is amazing and the service delivery and set up was quick, clean and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous, on time, knowledgeable and did a great job with the installation, setup and user training.

    I would recommend this to a friend