Customer Ratings & Reviews

On time, knowledgeable, professional, polite and clean install.

Outstanding work in installing and setting up our new 85" TV. They obviously knew what they were doing. They installed a wall-mount, then mounted the large TV and placed it where we wanted it.

Very pleasant, very knowledgeable and very efficient. Did an excellent job.

Geek Squad technical installation was very professional and cleaned the area as he worked. He took the time to explain what he was doing as well as explaining/showing how the television mount can be moved.

I highly recommend this product for the installation of any large screen T.V. The technicians were very professional and the service was amazing. They showed up on time as scheduled and properly mounted the T.V. to the wall. They cleaned everything up and hauled off my old T.V. and all the boxes.

I recently had my new LG Nanocell 4K TV installed by 2 Agents from Geek Squad. They arrived on time and did a fantastic job installing my new TV over the fireplace with a new mount. They were very knowledgeable and friendly. They took the time to set up my remote and gave me instructions on how to use it. They also answered all of my questions regarding the LG NanoCell TV Apps. They did a great job.

In the recent move to our new home, I have to say with no reservations that the two tech representatives who installed our tv were the best service personnel to perform any of the many services needed in a new home. They were prompt, neat and clean, extremely efficient, did a great job and were done within 40 minutes from start to finish. I would not only highly recommend them but go out of my way to sing their praises. Great employees.

Geek Squad were professional and great to work with. The mounted my Tv's set up my receivers and surround systems. They were respectful of my home and cleaned up and took all the boxes with them.

Rhe television squadcame promptly, mounted a tv i needed mounted in the room. They were thorough and used the proper tecqnique to assure they mounted into studs in the wall. Great work. Fast and easy. Will use again.

The Technician impressed as highly knowledgeable and competent. He kept us informed of the progress and issues in a way that inspired our confidence in his capabilities. The technician explained the various controls and made helpful suggestions regarding equipment requirement which would improve the quality of the picture. The work was completed in a timely manner and the work area was tidy at the conclusion of the installation. We were very pleased with every aspect of the job.

The agents were amazing! They were very professional, complied with the new policies, pertaining to the pandemic, and they were punctual, as well. I scheduled my appointment with Geek Squad for June 30th. I received a call from them, that morning, informing me that they were on the way. They were quick, but careful. They listened to my instructions, about where I'd like the TV to be mounted, and when I hesitated, they stopped, and gave me the time to think about it. (You don't want your TV too high.) Well, it was too high. This was on me. I was so excited about the new screen, that I didn't pay attention to the height. After a few days of gaming, my neck was sore. I called them, and they came over a few days, later. They re-mounted the TV, and again, were very professional. Their attitudes were comforting, as I'd be kind of annoyed to come back, a second time, but they were really great. I never felt like I was inconveniencing them with my questions, or concerns. I have zero complaints; they are the true experts. Hands down, this is the best in-home service, that I've ever had. I would, gladly, recommend Geek Squad to anyone because of my experience. Thank you Tony, and guy with Tony! (:

To whom it may concern: The agents that installed my tv's were great. They were nice and friendly and real easy to communicate with. They were very knowledgeable about what they were installing and hooking up. They were fun to work with. I would recommend them to everybody that neefs an install.

Austin and Vincent (?) arrived exactly on time, came in to survey what needed to be done and got about their work. They had a few questions about what I would prefer, and they were both professional and pleasant. The install went just fine, they cleand up their work and they were gone. A good visit from BBY and the Geeks. Thanks.

The agents who came in to install and mount the television did an awesome job of connecting all my devices and providing information. They were careful to leave things in place, they are fast and very professional, Greta job guys!

The technicians were knowledgeable and professional. They uncovered an unexpected problem and were able to resolve it. Very pleased with this service!

Excellent. Courteous. Efficient. Recommended. Quick.

This is for the gentleman who drove way from Canton, and came to my apartment to complete my ENTIRE installation even with the confusion and lack of interface between Bestbuy Geek Squad and the vendors they send out. I believe the name to be Cody, was SUPER professional, patient, knowledgeable and went above and absolutely beyond. I couldn't have been MORE APPRECIATIVE. Its one thing when services are provided its something totally different when they preemptively take care of your tech & install needs while being proactive to ensure you have confidence in your home for using said new installations. He explained EVERYTHING for me, didn't even need to read the manual, and he set up every TV in my new apartment when I felt distressed! I was made to feel uncomfortable, rushed for time, and inconvenient with a prior scheduling. Cody was the antithesis! My only regret is that I didn't write this review sooner.

Very friendly service, they came in quicky and professionally and did the same as the left. Lots of details throughout the mounting process and they even programmed our cable box remote to our tv. They also mentioned they have a removal service in case you're looking to exchange or remove your TV. Will definitely use again when needed and highly recommend.

The Geek Squad did an awesome job mounting mounting our 70 inch TV. The TV is level and spaced perfectly on the wall. The mount moves easily. They were outstanding on the cleanup. No dust, took all the boxes, etc.

Team was knowledgable and took the time to ensure everything was done correctly. Even readjusted some things after the TV was installed. They pulled it back down, made adjustments, and put it back up. No issues, and they were very friendly.