Customer Ratings & Reviews

The squad cut a hole in the wall so they could conceal all the wires associated with my new Samsung TV. The geek squad then ran the wires through my wall and mounted the tv wall bracket. Attached my 65 inch tv and programmed everything for me. The agent totally cleaned the area. He even placed the empty box with all the packing in my garage for me.

The agents did a great job moving one tv with wall mount to a new location and installing the new tv with wall mount in the original spot. They communicated with me throughout the process so I knew what they were doing and they did everything very well and very fast. I am very happy with the professionalism and expertise of the Geek Squad for this tv delivery and two installations.

Tv mounted where I wanted it. Geek squad staff have always been excellent and this time was no different. I’ve purchased from stores who use outside contractors to install & there is a huge difference in knowledge level between that type of delivery service & the Geek Squad. I hate that Best Buy is shutting down the availability of the Geek Squad service in many locations. It’s worth the money to have that kind of service. TV has a beautiful picture, excellent sound with no need for a sound bar, and good viewing quality in a bright location. Expect this Sony Bravia 65” TV to last a long time.

Geek Squad were professional and great to work with. The mounted my Tv's set up my receivers and surround systems. They were respectful of my home and cleaned up and took all the boxes with them.

The Geek Squad member Brandon and his crew did a great job installing my Sony XBR55 A1E OLED TV and Sanus full motion TV wall mount. He arrived within the half hour time window that he said he would. He was very professional. He added the TV to my home network and cable box and cleaned up any mess created during the installation. I could have done the job myself but I am so happy that the Geek Squad did it for me. Ask for Brandon.

The Geek Squad did an awesome job mounting mounting our 70 inch TV. The TV is level and spaced perfectly on the wall. The mount moves easily. They were outstanding on the cleanup. No dust, took all the boxes, etc.

Eddie came out to install our new Samsung 65" TV. He had another young man with him. They were both very competent and knowledgable regarding the product. They were quick, neat and clean while installing, clear in their explanations about the TV and all in all a joy to have in our home. Very well trained and extremely polite.

The guys arrived on time and did a great job of installing my ne tv.

Michael and Abraham were amazing. They were friendly, knowledgeable and very professional. They installed, set up and explained everything to us in a way that were we comfortable. Would give them 10 stars plus.

They did a superb job. Mounted it on a brick wall, hooked up my DVD, Apple TV, Roku and a Sony Sound bar. They explained what they were doing and also showed me how to use my new SONY OLED TV. They cleaned up after themselves. They communicated very well from confirmation of my installation date and time, to when they would arrive.

The Rocketfish Full-Motion TV Wall Mount generally receives positive reviews for its ease of use, smooth motion, and versatility in allowing various viewing angles. I appreciate the ability to swivel and tilt the TV, as well as the included hardware for different TV sizes.

Expert, fast and reliable service, I will do it again.

They originally told me they were showing up around 12:00 PM, but they must have finished early on a previous job because they called at about 11:00 AM and said they'd be arriving in about 15 minutes. They were professional and went right to work. Asked me a few questions regarding how high I wanted it mounted and even made a suggestion I hadn't thought of. They were fast...much faster than if me and my wife tried to mount our TV. Originally I was skeptical about the price, but it really was worth it to not have the activation of trying to do it myself.

My TV was mounted professionally and quickly. Well done

It isn't easy to put into words the complex situation Steve from the Geek Squad found himself. I purchased a TV from Amazon and contacted Best Buy to have their Geek Squad come out to install it. I thought I'd ordered a larger TV to replace the one I already had. But, OOPS, I ordered the same size. The next day, Steve went to the Best Buy warehouse and brought out a larger TV for me. The service call from the previous day was $250 and I asked if there was some way to apply that amount to the second call. I should add here that I'm 83 and live on Social Security, making money a bit tight. He cleared that for me, installed a 60" TV for me and took the 2nd TV back to Best Buy. Now, here's the above and beyond: since poor vision keeps me from driving (and I have no car), I couldn’t return the Amazon purchase. Guess what? Steve did it for me. So if someone is up There, keeping track of good deeds, I know they are writing on the Plus Side for Steve. PS I tried to upload a photo numerous times, but it failed Sorry, the upload failed

Only took about 1/2 the time I thought it would. Guys we friendly and explained what they were doing and why, they helped decide on specific location with the worm tube and the outlet made challenging getting it perfectly centered on the wall the wall is 25 feet and 1/2 inch did not make any difference. I would not have attempted mounting it myself even with help seen to many horror stories

The technicians were great. They are very knowledgeable and courteous. They were quick and clean and answered all my questions. They made sure the TV was fully set up to my liking prior to leaving.

The guys did a great job installing and where prompt

The Geek Squad install purchase was worth the money. They were very knowledgeable and saved me from having to get help mounting the 85" above my fireplace. They gave recommendations on things I could change to improve the picture. 85" Samsung - Great Picture!

It is beyond our years to set up new electronic equipment. The installer did a great job and a very neat job. He also explained how to use the TV clearly and exhibited no rush to be out the door even though we were his last customer. It is so different than the old TV with many more features that it is an adventure to learn but we're getting there.