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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1192 Showing 23,821-23,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon was fantastic! He was extremely helpful and knowledgeable. He continued to communicate with me during the process and went above and beyond to provide exceptional service! Thanks, Brandon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service, arrived on time and installed my tv shelf mount perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris installed a 75" TV Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was our Installer & did a real nice job Stalling our new Samsung 75" TV in the wall he also went through and yet all of color correct was very happy with his installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was installed with care and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that installed my new TV was very experienced and considerate of my needs and fully tested the TV for proper function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Installation and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad technicians that came to install our new Samsung TV did an excellent job. They were knowledgeable, courteous and conscientious in the job. They were also helpful in answering questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hreat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed tv on wall perfect. Got it where I wanted it and they took the trash and vacuumed up the mess great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick and proffessional and put me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech mounted, set up, connected to my cable box, & instructed me on how to use the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def recommend for big tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy and nice people. Great experience, made installing an 85" tv completely seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our squad member was very professional and exacting . We were so pleased with Teresa’s work. She made sure everything was perfect and working correctly before she left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team did an outstanding job. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting the 83" TV and connecting a device. They took the time to set up the TV and explain features and controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Time and Installed Correctly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, went way above and beyond and installed the TV correctly. Even programmed our remote for us. Great job and please thank them for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way I could have done what the two technicians did to set up the tv and the soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very careful and competent. Not only did he call ahead on the day of service, but also called a few days prior in order to familiarize himself with my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, knowledgeable technicians worked with diligence. Took the time to explain operations to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installer was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to hide the wires with a kit for a reasonable fee. He didn't try to push the kit on me, he just let me know that it was available. The agent was very tidy and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of curved PC monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my Dell 34 inch curved monitor using a mounting bracket they had not seen before. It presented some challenges but the final work product appears to be fine after 3 weeks on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was excellent and did superior work.inhave used Geek Squad for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i get at best buy is for quality and value. Guest service for me is great when its the same guy that helps me all the time lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my Tv in good time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and excellent staff Very courteous and professional.

    I would recommend this to a friend