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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1193 Showing 23,841-23,860 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service excellent work, they were done in no time. I couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed it quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time and mounted my Sony TV; everything was connected properly. In fact, the young men explained everything to me very thoroughly!!. They were very cordial also!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were super kind and respectful. Shelby went above and beyond by explaining to me how to use my new devices and gave suggestions on ways to upgrade my home system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, mounted my TV and made all of the connections, while explaining things to me as they set it up. They were very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were excellent! They were quick and efficient with the installation of the 85 in TV. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful. I already did an extensive review on this but meep getting more surveys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" TV wall mounting and HT system connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were personable, knowledgeable, and worked efficiently. They ensured all the connections worked before leaving. I highly recommend this service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s on the wall, but…..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted securely on the wall, but the tech was going to leave the wires all jumbled up and not hidden at all behind the chest purposely positioned under the tv for that very reason. When I brought this to his attention he charged me extra for some parts to corral the wires. I would think for the price that might have been included.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome team, they were in and out very fast and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    39" flat screen television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flat screen was put on top of the television stand which I bought at Best Buy. Originally, it was going to be mounted on the wall but it was too small in size but fits perfectly on tv stand from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my new tv on the wall and hooked everything up and made sure My remote worked Great job

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad Rep was great, after a month of waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the 3rd time of making an appointment the gentleman who came out to actually perform the service was awesome. Previous to that, we had a delivery guy call from the road to tell us that he was unable to mount the tv, had to call to make another appointment. that group a week later brought the tv and then said they were not able to mount it and took the tv back to the truck. We had to call again, and wait another week. This geek squad person was able to help us and we got everything resolved. 4 weeks of making appointments got us a $50 gift card for our troubles.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us! I'm very sorry that this was quite the hassle. I'm thrilled to hear that in the end, you had a great experience with the third agent and some compensation for the troubles. Please let us know if you have any further questions or concerns. Thanks!!

  • Rated 5 out of 5 stars

    Geek Squad is the absolute best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was wonderful. I'll be purchasing one for my bedroom and will have them to hang it also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and did an excellent job of mounting and installing my new 75" television. They even gave me some tips that saved me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation experience of our new tv and wall mount. Leo did an exceptional job for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed my t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed our t.v. did an outstanding job. They were very knowledgeable, careful and forthcoming with needed information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very nice and knowledgeable. They showed me how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality install and connects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount was very sturdy with the large screen TV after attached to rock chimney. All wires and other devices were neatly and securily attached. The TV and other devices were programmed and demonstrated extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and quickly and installed the tv and programmed all the apps for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession and courteous, did everything requested.

    I would recommend this to a friend