Customer Ratings & Reviews

I usually mount all my TVs, but with the mount that came with the LG G2, I wanted it done perfectly. Geek Squad delivered!

Guys were great and honest. Gave me an option to upgrade my mounting bracket. Very appreciative.

Super nice people. Did a really good job putting it up

I could not be happier about the excellent job the Geek Squad guys did with the mounting and setup for my new Sony 55" TV. These guys know what they're doing and actually care about doing it right. Highly recommended!!!!!!

The Geek Squad was so helpful and very informative. It is so great to have such service.

Excellent TV installation in area as requested. TV is level and just a bone sound bar. Nice neat installation.

The geek squad did an excellent job of mounting and hooking my tv up. They were very careful and professional

The Geek squad came in and assessed our situation. They had to reorder the tv and assessed we needed a receiver and did it all with a smile! They came back and installed the next day! Great service!

Stand and deliver with this ultra strong mount. Easy to install

The agents did a great job installing my TV. Very fast and knowledgeable.

The consultant came to the house on time, clearly indicated what we needed. The installers were professional and accurate and answered all of our questions.

Extremely helpful service. No issues with it and great add on for a tv purchase.

We needed this service because the TV was too big for us to mount. The installer tried to upgrade us to the deluxe install, and he succeeded. The process was good, but we had to cut some wire ties after they left in order to fit the wiring in our cable channel cover that was installed previously.

Agents did a great job and were very nice. They also looked at other issues and offered suggestions that were helpful.

They did an awesome job on installation and hiding the wires. They were also knowledgeable and courteous, and gave a tutorial about our TV and soundbar works and the features,

If you are comfortable with your AV system, this service is great. The technicians did not assist with network set up with this level of service. If you can add the TV to your network save money and use this service.

Best Buy where I live is using a third party installer, Install Inc. I questioned this at time of purchase and was assured it would be the geek squad. It was not & not available. they never showed up on the scheduled delivery date and Best Buy continued to tell me for the 10 hours I waited at home, that my tv was on a delivery truck and would be installed. Finally told truck broke down. Rescheduled- installers showed up and immediately asked for bottled water. showed them where to hang the tv; they drilled holes 5” too high. Said they’d lower but I don’t want to see extra holes. After all hey you old me @to just get some “Knick knacks” for o cover it. Will hire someone reputable to fix. Also did not set up/pair remote correctly. It old me had to use 2 remotes. Not true! Took me 39 minutes. Guess they didn’t want to take the time to do it right. NEVER again will I purchase a tv from Best Buy. Note: BB did refund the charge after conversations with multiple people. Not worth whole day waiting, hours of phone calls etc and now I will need to pay another company.

Excellent services, very professional They kept us updated about arrival time

I would highly recommend trusting the Best Buy experts to mount your tv. They are early and on time and very thourough with their work and are patient about your concerns with where your tv goes on the wall.

I set things up but the crew took away my old TV which was very heavy and much needed. Also have me lots of good advice