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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38679 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 38,679 reviews
  • Rated 3 out of 5 stars

    Safer mounted on the wall with a toddler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our toddler was the reason we decided to mount our tv on the wall. She thought it was funny rocking the entertainment center, which scared me (we have a 55"). We looked around to see what kind of mount we wanted, stationary or adjustable. We went with the adjustable variety and couldn't be happier (gaming on it is GREAT!). But I have noticed that the studs are coming out of the wall, 2 of the 4 studs (the white plastic part that goes in the wall before they put the screw in is visible) now I'm worried that three tv will fall off the wall. I'm going to call Best Buy to see if someone can come fix this problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and precise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must give a shout-out to my Squad William and Angel. William called ahead of time to make sure I was at home so they can get my television and the cover for my cables to be installed and mounted. William and Angel mounted quickly and removed all labels that had my name on the packages to take with them. Angel cleaned up while William set up my television and even suggested for me to reach out if I needed any extra help. William took all empty boxes with him and made sure I was satisfied before he left. Thank you guys for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and sound bar and got everything connected and set up before leaving. They did an excellent job!! Very knowledgeable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation with service above and beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came out to install the was extremely knowledge about how and where to best place my tv on the wall. They both wore shoe coverings and the even removed the outlet housing for me so they it didn’t block the tv. Best of off they called ahead and suggested that they bring a wall mount of comparable price with them because they saw that the one I ordered was unlikely to be delivered in time due to it coming from a different facility. This was excellent advice and care!! They make everything so flawless and easy thank you so much!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let The Experts do It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were efficient and knowledgable in exactly how to mount the television on the wall. What they did in 20 minutes saved me 2 hours, and my development of expletives. My only gripe is that for them to connect it to my receiver and sound system was going to cost me additional money. That is Best Buy's policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77” TV hung in a wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent a text message the day before with a time frame of 8:30-12:30 . They got here at 9:00am. Jason was one of the installers with another worker. They did great work hung the tv connected what needed to be connected and cleaned up any mess made which was minimal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great, efficient, special mounting recommended. Well worth the extra few bucks for proper installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed my TV did a great job! He was very nice and helpful. I also purchased a TV mount that I really didn’t need for the room that we installed the TV in, and he guided us as to the best wall mount to purchase. Thank you for the great job and the help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient, friendly, helpful, knowledgeable and very patient!!! Very qualified for the job. They cleaned up boxes and paper afterwards. Set up TV channels, and sound system. Showed us how to access the apps on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very courteous, professional, knowledgeable and setup my new television with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second tv we have had installed with the electrical outlet moved behind the TV to get rid of unsightly electrical cords! They did a great job! Highly recommend. Now on to the decorating! lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, professional installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad wall mount 4 HDTVs in our new home, complete with in-wall power kits (to hide those unsightly power cables), and we couldn’t be more pleased and impressed with the efficiency and quality of the install. All members of the installation team were friendly, professional, and extremely knowledgeable about the features each TV had. They even helped to connect the TVs to our home WiFi. I would highly recommend Geek Squad to anyone looking to have any TVs mounted in their home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, my TVs and geek squad mounting has been the highlight to my home. I am so happy with my choice and I’m comforted knowing that these will be a part of me for the rest of my life. Great quality great picture feels like I’m in a theater love, my TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must say it was an easy installation. They came very early in the morning and installed my 65 Inch Television just in time for my house warming party that evening.Walked through step by step how to use the streaming device as well. Great work guys -much appreciated!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition to my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was perfect for my office. The guys installing did an excellent job of minimizing visible cables. In addition very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad installed my tv and sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents greatly exceeded my expectations in mounting and connecting all my devices to my new TV. They were careful with all my equipment and made sure everything worked correctly and I understood how to operate all my devices before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv to a 2” cultured stone wall above our fireplace. Although the electrical box prevented use of the telescoping mount I had purchased, they were able to successfully substitute a full motion mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompted and professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, well acknowledged on the task and prepared with the necessary tools needed to remove and installed the old television and new one that was purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice and the professionalism of the agents was very detailed. They answered all my questions and were organized, also were clean and cleaned the area when they finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job very well done Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent still an outstanding job. They were very friendly and polite. They installed the mount and TV and did all the connections and they explained all the technical issues that I needed to know.

    I would recommend this to a friend