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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38653 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 38,653 reviews
  • Rated 5 out of 5 stars

    They've Done This Before!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work in installing and setting up our new 85" TV. They obviously knew what they were doing. They installed a wall-mount, then mounted the large TV and placed it where we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean, Safe, and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents first setup a call to under what I needed and a time they would be available. Next they called a day before and the day of to ensure everything was still a go. They were very professional and followed all Covid rules. The installation took a few hours but looked great once done. The next day the installer gave me a call to check on how the installation was and if there was anything that needed adjustment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installationby the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen were very professional and very helpful in showing use how to navigate our new tv. It didn't take long at all for them to install it and connect it to the devices that we already have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected it to all my devices in a timely and professional manner. The TV itself is an excellent buy for the money and I am very happy with the picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent asked us how tall we wanted the tv installed. He mounted it where we wanted it. After installation, he stayed to show us how to use hulu. Excellent installation skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very professional and thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a very professional job of installing our television wall mount and mounting our new 75” television. They connected all our devices and demonstrated how to navigate through our new television!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing install team! Fast, friendly, informative and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV setup & mounting has been outstanding! The Geek Squad (Tyler Mullins in particular) and his teammates have done a super job mounting 2 large screen sets with the same mounting system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and the installers were very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Are Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted and setup my new TV within 45 minutes. The Geek Squad were professional and efficient. There was no swearing. The Geek Squad even spread a blanket over the carpet to keep my carpet clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were knowledgeable and professional. They uncovered an unexpected problem and were able to resolve it. Very pleased with this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV and All Its Apps Are Working Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG, They came out with my new TV and unwrapped it and got down the part that needed to connect to the wall mount off the old set. They got it mounted and then got my WIFI and Fire TV and Cubi Apps plus all the other ones I watch on. They showed me how to use the remote. Thank you very much because it is quite different from my old one. They would have mounted my old TV downstairs but I was not ready for that. They picked up all the trash from the TV and it has been perfect since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent 3 people to install 2 TVs. They were very professional and offered great recommendations for soundbars and lights that would go with the TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount executed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect setup of 77inch LG OLED and soundbar despite a wall that was resistant to blades. No cables visible and TV flat to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team Adrian did a great job from start to finish. Pleasant, knowledgeable, left us understanding how to use all the new set up. Bravo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job installing my 77-inch TV! They were incredibly friendly, professional, and thorough from start to finish. The team not only mounted the TV perfectly but also installed the in-wall adapter and wiring with great attention to detail, leaving everything clean and seamless. I couldn’t be happier with the results—everything looks amazing and works flawlessly. Highly recommend their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Team - Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technical installation was very professional and cleaned the area as he worked. He took the time to explain what he was doing as well as explaining/showing how the television mount can be moved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek Squad NOT the Subcontactor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we finally got the TV. The crew that came to “tweak it” were phenomenal. They spent so much time with us and assured that we knew how to do everything. This was the Geek Squad, NOT their subcontractor. One of which “gave up” and left us. Ergo, the Geek Squad tweaking. The sub did a great job of mounting, and doing the basics. But any challenges were beyond them. Ask for eh Geek Squad to do your install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and sound bar efficiently and professionally. The technician communicated with me prior to the service on expected arrival time and during the installation he communicated with me about the process. He carefully measured and checked leveling. After the installation, he tested the system to assure it worked. I was very pleased and highly recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Explained everything in detail and was extremely helpful. Arrived on time and worked efficiently.

    I would recommend this to a friend