Customer Ratings & Reviews

The Geek Squad provided exceptional service. They mounted a Sony 75 inch tv in our master bedroom in less than an hour and cleaned up before they left. We will be using them again!

Fantastic job of mounting. I will use the geek squad for my next Tv installation.

The technicians were wonderful. Arrived on time. Friendly knowledgeable. My TV looks great. First time using the geek squad. Definitely would recommend for anyone who wants to get it right the first time.

Best Buy mounted my TV for me. The technician was great! Prompt and on time, and did a great job. He was very neat and tried to take care of everything around the location. I would definitely use this service again!

The agent was great at communication and worked quickly. Will definitely do it again when we move.

The Installers were on time and very professional, The install was quick and clean, my 65inch TV looks AWESOME on my wall...Thanks

Was not able to use the Geek Squad. Lead time was to long

They were courteous and professional. They consulted me, and they did a great job. They were also very knowledgeable.

So what's a person to do when they want to set up their TV ? Never fear, Geek Squad is here to my rescue. In no time I had show time. I can always count on The Geek

This was a huge waste of time and money. If you are at all handy, just hang your TV yourself. Our TV was first hung lop sided, and we had to argue with the tech to fix that. We received no guidance after the installation on operation of our mount or tv functionality, and they did not put the wires through our wall as we had been told would happen. After the tech left, we realized it was not-centered over our fireplace by multiple inches. After an hour on the phone with customer service, we were able to schedule a time a week later for the tech to come back out. The tech was 3 hours late to our second appointment window, and was extremely rude about having to come back out. He made adjustments to our mount and fixed the issue, while complaining that corporate hadn't passed along a message to us on how to fix the issue ourselves (in fairness to him - they hadn't). While our issues were eventually resolved, this service was NOT worth the hassle or the money.

Very professional, courteous and knowledgeable. Had me up and running quickly.

The 2 guys listened well on how we wanted it set up, were courteous and did a great job. They didn't't leave until we understood everything. Great employees!

My Frame TV was not mounted and installed properly and ended up falling and breaking the same day (almost 4 weeks ago). After multiple calls to Best Buy and Geek Squad I’m still waiting on a solution. What’s most annoying is I could have broken my TV for free. I didn’t need to pay someone else $249 to do it for me. Why won’t you at least refund my Geek Squad charge?

Fantastic job on Tv mount and TV installation! They were very professional and educational on TV functions!

This was the first time I had used Geek Squad for an install. Tech was on time (even a little early, when does that happen?) knowledgeable, patient, and friendly.

Totally impressed with the Geek Squad and what a great crew that did it and great to work with. Top notch work!

I highly recommend this because it’s Better to be safe than sorry, you just never know when you could need it.Geek squad were really nice and professional

the geek squad guys were great I want them back if i need geek squad services

Alex and Kyle were THE BEST Geek Squad installers of new Samsung and soundbar

Just a very good job buy the young men that came out to put my TV mounted on my wall love it more room and I am very pleased with the workmanship