Customer Ratings & Reviews

The agent mounted my tv to the wall and connected to the sound bar. The best team ever. Thanks

I highly recommend this service. The tech was very friendly and helpful. He helped us set up a number of streaming services and was very patient with us.

I did not have my TV mounted, but I did get setup with Blu-ray and DirecTV. It went great. I was informed of what was being done and provided training/instructions on operations after the setup. Geek Squad, Great job!!!

The agent was very knowledgeable and courteous. He was very efficient. He was very mannerly and he cleaned up everything behind himself.

The Squad did an amazing job as always. They kept me informed, showed up on time, did the work quickly and with the upmost quality. Totally worth the price for the service.

The agents mounted my tv my properly without issues. Made great suggestions. Couldn’t ask for a better at a value price!

The agent arrived on time and mounted my tv and connected all devices. He asked me how high I wanted the tv on the wall before he put it up. He was very nice and professional.

Great job and very helpful. Respectable. Mannerly and gentleman

Team was on time, did the work with accuracy and a clean job done

Agents were extremely help and did a great job could not complain

Really comes in handy when you have a lot of electrical devices/ tvs/ or anything you buy at Best Buy. Works pretty good.

Very professional and friendly. Communication was excellent; received courtesy call to provide a firm ETA. Crew arrived on time, and was extremely fast.

They made sure the tv was not going anywhere. After mounting the bracket he applied weight to ensure the tv would be secure

I had three mounts and 4 TV’s that I purchased at Best Buy. One of the mounts was not the mount I ordered and needed replacement. One of the mounts was broken which did not become apparent until the contractor left. I reordered two of the mounts and prior to them being replaced noticed that the sales clerk had ordered the wrong size mounts. Back to the store for the third time. Since I had paid the $200 to be a Total Tech Member, I thought I would use the phone support folks. DO NOT WASTE YOUR TIME CALLING PHONE SUPPORT! After being transferred 6 times, I gave up. Back to the store.

Excellent tv. Installation/mounting was quick.highly recommend geek squad

Both of the agents involved in this task were exemplary in their demeanor, attitude, courtesy and technical skills. Could not have been a better experience.

Originally they got the mount size wrong after I waited 2 weeks for installation which required another appointment a week later. However, they got it right then and from the store manager to the installers, everyone was professional, helpful and made sure I was happy.

Two very polite, knowledgeable, efficient educator installers. They were both so very nice, patient and taught me what I needed to know. Wonderful Staff. An asset to Best Buy.

Agents were timely pleasant skilled and efficient with installation.

TV mount worked perfectly with the new OLED TV and the installer did a great job installing the TV.