Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1212 Showing 24,221-24,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Porfessional Technicians

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very friendly, courteous and professional. They were focused on making sure that I was satisfied with the service, I very much appreciated their approach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Knowledgeable and pleasant tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The tech was exceptional. Knew what was going on,smart,efficient,perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Health conscious and quick installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men came to my house and one man quickly installed my TV while the other stood at least six feet away and did nothing. 5 stars for adhering to COVID protocol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy breezy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breezy installation with friendly service. We had no issues as they were very professional with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys where great. Nice fast friendly. And clean up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech, Mark, mounted my newly purchased 4K tv, along with a fire stick and sound bar meticulously along with a comprehensive tutorial on how everything works... Much Appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men knew what they were doing for in my house the studs are very hard to find,They managed to find them and installed the wall mount for my new Sony tv and the t.v as well.Couldn't ask for a better job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    would use again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the total tech support is a bonus as the costs to have stuff done are low. my only issue is that the sales staff arent as knowledgeable as the tech so i ended up having to purchase stuff from the tech and returning stuff which i didn't need which is a customer service nightmare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doyle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the T V and had to move the mounting bracket in record time and reconnected the sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was thorough and efficient!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my smart tv and connected it to all my devices. They made sure I knew how to operate the tv using the remotes for my tv, cable, and blue ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Accurate, and Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time and provided excellent service. Very professional in their approach and clear in their communication regarding what would happen and when.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a great job! I enjoyed working with them and was happy they suggested a sound bar mounting device as opposed to drilling more holes in my wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation done quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expertly mounted 77" TV and setup sound system at designated date and time. Provided a quick review on how to use the system and answered most my questions,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved and didn't want to mess around with mounting my tv. The geek squad install agent showed up on time and was very professional! The service did not take very long and it looks great!!! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellence

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Addy did a wonderful job taking care of our hookup and resolving issues with the operation of our remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    When they're gone they're gone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen arrived a little early for their Friday appointment and got right to work. They had the TV set up, tuned in and everything ready to go in a very short time. I have hearing aids and they are hooked up to the TV. My wife uses the surround sound, there is a lag between my hearing aids and the surround sound which makes me hear an echo effect. I called the installers (as instructed) on Monday and again on Wednesday, that was a week ago and still nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally done! We were impressed by their communication and politeness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation 55 inch tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time and proficient. Share couple recommendation on use. V. Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted on living room wall and cables organized and setup completed properly. Very pleased except for a little dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad arrived on time and was fantastic!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrive on time and installed my TV exactly where I wanted it. They were pleasant and took the cartons away and set up my old TV. I have already recommended them to a friend.

    I would recommend this to a friend