Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1214 Showing 24,261-24,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to devices. They were professional and knowledgeable. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job by the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting my TV correctly the first time. Very professional, courteous and knowledgeable. Well worth the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service help me make my living room into a theater. I would recommend them to my friends and family. They are number one and are very courteous. Fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were excellent in setting up my new in home theatre. They showed me how to work my new sonos sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This individual did a great job on one TV. Sadly he couldn't mount our new Sony where we wanted due to the construction of the wall. We had to do it ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super satisfied.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication service. From making the appointment to the Techs. Communicating with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellas were Fantastic! Couldn’t ask for a better service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quick service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys who installed did a great Job. Had trouble with geek squad customer service. Had to call mutiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow got here on time. Set up my tv. I am so happy with the tv I purchased for my She Shed. It has quality sound which is important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my SimpiSafe add on cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job of getting my cameras connected and set up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Installation by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, thorough installation process by technician. Took a little longer than anticipated, but primarily because he was left to work by himself to mount a 60 flat screen and wall bracket. Ultimately I was satisfied with the installation and would not have wanted to attempt to install on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and install. Appreciate the hard work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installation was top notch. Excellent service all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were on time and did a great job. Couldn't ask for better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and on time! The job was quick and clean. I was skeptical before due to some of the other reviews however they were amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount firbtv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed all components, tv wall mount, cables and tv to the wall. They were very professional and got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it pretty quickly- geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were great that came out to install the large tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed system efficiently.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Wish they would have given us a printed user manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent/tech was friendly and timely. The install process was smooth and I am really happy with the process and outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install and Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second TV install with mount and very pleased with the Geek Squad. They are very efficient and I would use them again.

    I would recommend this to a friend