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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1216 Showing 24,301-24,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew installed the mounting bracket, hooked up connections and mounted our older 60 inch TV. They made sure it was working correctly. I only had to enter logins for accounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad kept us well informed and completed the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents kept us well informed, provided updates and showed us TV mount height prior to installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge and Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rocks!! Always do a great job on installs and set up. Nice to have folks who know the products they are installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had then mount 3 - 55" TVs for us. 2 in hubby's Man Cave and 1 in the bedroom. They did a great job! They programmed the remotes. Sync'd them with the cable boxes. And even cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full motion mount was installed with not issues; new 60" TV installed and connected to all my devices. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installer did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was courteous, helpful and worked in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on 98” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and did a great job getting a 98” mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and understood exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the quality of service. The Geek Squad is what makes BB different and better than other retailers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed our TV .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and efficient in his work. We were very pleased with his ability as he demonstrated he knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, time wise, quality, very nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t have asked for a better service to mount my tv and sound bar. It’s exsctly how I wanted it and done very professionally. They also made sure all the cords were hidden in a orderly fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time to wall mount my 77" Sony TV. Very knowledgeable and extremely professional. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and awesome technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service excellent technical performance polite and cordial I will be happy to refer to my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked on the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My entire experience with Best Buy and the Geek squad was outstanding from start to finish. I would highly recommend both for your purchases and IT support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven was superb in setting up and explaining everything. He was awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy with the attitude and lack of interest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad refused to put new mount up on brick. Connected speakers but did not put in back of tv but in cable. Cannot get sound for youtube or facebook. Said didn't have a long enough cord but went down to other tv and found it. Said we didn't need it that for our purposes the cable was good enough. Sound not in sync and can't adjust with cord in cable box. Can't find the hole in back of tv with current setup. Seems the team does not receive the copious notes left for them so they arrive not prepared to do work. would like to get the sound hook up changed. after several cancellations finding the situation interminable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad Service was Great and they was very helpful explaining how to use everything. So glad I had Total Tech with them well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & accurate 75” TV mount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great job on leveling and mounting my tv correctly. They were polite and kind enough to answer questions on my upcoming entertainment purchases. I will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! Very respectful and good at there job. Mounting is great

    I would recommend this to a friend