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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1224 Showing 24,461-24,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Installed my 75 in Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very attentive. Michelle was great in explaning what would work and what wouldnt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount for Large TVs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad wall mount my old LG 60" YV and my new Sony 75" TV. Excellent results. I am concerned that they might have used drywall anchors in lieu of studs for my new TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very expert and knowledgeable,they come in time and did very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad failed at first time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first agents didn't mount my TV as I had paid for. The second team did as supposed to be done at first place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE Came earlier then expected which was awesome. Willing to accomodate me. Neat clean and thourough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moved, so second install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was second installment for this 70”. Boards were not easily located so it took them a little while. Eventually they were successful, hanging the tv right where it should be. Great job guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV - Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV was going on 12 years old - my how technology has changed! I had Best Buy set up the TV (lot of electronic gadgets) and they did a superb job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was completed nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came through with the most impressive service. I appreciate them for their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff members. Great service. They were helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast easy Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast easy installation as they came on time and did their job quickly and well. The price even included an extended Warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it thank you guys for the service i recommend i just think the price is a bit to much but other then tht they were nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came out to install the bracket took his time to measure the space and make sure the TV hung exactly as I wanted it to. He even had a few creative ideas which I appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my tv and removed old tv. He is very knowledgeable and polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional and great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very friendly and professional. My only gripe would be that I had to pay an extra unexpected $100 out of my pocket because they installed my TV on top of my electronic fireplace. Not the staff's fault, but I wish the website would have asked this question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came out was pleasant. Even arrived early!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job, but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job mounting the TV, however, not all components (Blu-ray) were set-up for audio using my existing home theater system. I had to have Geek Squad come back out to remedy. This was done timely and without add’l cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our new smart tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs mounted our new tv to the wall, were able to hide the wire from the cable box and instructed us on how to use new smart tv. Very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good and fast and on time.^^^^^^^^^^^^^^^^

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2TVs and took down another TV. Clemente and Stephanie did a great job. They’re professional, thorough and knowledgeable. They’re also nice people. Good hires!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vinnie and his asst. arrived on time, waited while the Samsung rep. worked on my tv, answered my questions, and did a fine job dismounting and mounting my tv.

    I would recommend this to a friend