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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1229 Showing 24,561-24,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great that delivered the tv it just was broken when they took it out of the box and still hasn’t been replaced from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came to rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad mount TV and properly hook up various components and ROKU. Tuned the speakers etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted and set up my TV were wonderful. Very professional, cleaned up after themselves and everything. I really liked that I knew when they were coming and the call ahead.Very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Drew was on time, polite, thorough & followed all COVID protocols. The install was fast and all of my questions were answered. 10/10 would reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks recommended the height for the TV. I never took into consideration the length of cords and cables. Good call on their part. They were neat, clean and efficient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its finally up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first geek left making me reschedule since there were flooring guys in the other part of the house and had left trash in the install room. Did not give me 5 minutes to move it. then tried to drive off with the TV. I made him put it in the garage. 0 stars for that Geek. The second guy was quick and great at installing. But he did not connect or help setup anything. I'm still trying to figure how to connect and make some things work. 5 star installation for this guy. Overall 2 stars to best buy. I will try my best to never use best buy again.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We're glad to hear the TV was able to be mounted by the second Agent. We’re sorry for the inconvenience that this caused you. If you have any questions or concerns regarding your service or purchased products please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    I trust Geek Squad to mount and set up my new TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service! This is the second time I have used geek squad to mount a TV and connect my devices for me. Always polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great TV.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very pleased with the quality of this TV. I woukd recommend this TV to everyone looking for a fantastic product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 85" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and suggested the tilt bracket vs the flat mount that we bought with advice from store agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly. We've never been disappointed in the services of geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GS Mounted the Big Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job mounting and getting the tv ready for us to use.!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and professional service. Arrived on time. Communicated in detail. Done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly & showed me what new features my TV had to offer such as Hulu, Netflix, YouTube etc; Very knowledgeable & helpful team. Thanks Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great but my absolute favorite is the Geek Squad service is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the television quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another professional visit by the Geek Squad! They always go the extra mile to be sure we are satisfied and they never disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys know what they're doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bunch of professionals came over and threw my tvs up efficiently, neatly and where I wanted them. No complaints from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very professional. Guys were on their game. Took the time to make sure things were set-up just the way we wanted it. Will always use the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Technicians awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful. Answered by questions. Arrived on time. Cleaned everything before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rapid and effective installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad associates did a marvelous job installing my new TV and setting up all my devices to the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for keeping TV stable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative gave a thorough explanation of what I needed for best reception and did a great job of stabilizing my TV. Have referred friend to Geek Squad installation, maintenance and repair.

    I would recommend this to a friend