Customer Ratings & Reviews

The agents came in, mounted my TV, made sure everything was set up, and took away all of the packaging! So worth it for the ease and peace of mind - it was painless and I LOVE having my TV mounted!

Team so professional. Set up everything accurately and quickly. Walked out with me set up on all my streaming; was able to enjoy shows immediately.

The agents were amazing! They were very professional, complied with the new policies, pertaining to the pandemic, and they were punctual, as well. I scheduled my appointment with Geek Squad for June 30th. I received a call from them, that morning, informing me that they were on the way. They were quick, but careful. They listened to my instructions, about where I'd like the TV to be mounted, and when I hesitated, they stopped, and gave me the time to think about it. (You don't want your TV too high.) Well, it was too high. This was on me. I was so excited about the new screen, that I didn't pay attention to the height. After a few days of gaming, my neck was sore. I called them, and they came over a few days, later. They re-mounted the TV, and again, were very professional. Their attitudes were comforting, as I'd be kind of annoyed to come back, a second time, but they were really great. I never felt like I was inconveniencing them with my questions, or concerns. I have zero complaints; they are the true experts. Hands down, this is the best in-home service, that I've ever had. I would, gladly, recommend Geek Squad to anyone because of my experience. Thank you Tony, and guy with Tony! (:

The Technician impressed as highly knowledgeable and competent. He kept us informed of the progress and issues in a way that inspired our confidence in his capabilities. The technician explained the various controls and made helpful suggestions regarding equipment requirement which would improve the quality of the picture. The work was completed in a timely manner and the work area was tidy at the conclusion of the installation. We were very pleased with every aspect of the job.

I had an amazing experience with the Geek Squad when they delivered, set up, and mounted my new TV. Eric and Jose were fantastic—friendly, knowledgeable, and highly professional. They made the whole process smooth and stress-free, ensuring everything was perfectly installed and working. Their attention to detail and excellent customer service really stood out. I highly recommend their services!

The squad showed up on time, were very efficient and professional. What more could you want?

Geek squad did an amazing job with installing my TV. They took the time to show me features about my TV I was unaware of. They were quick, effective, and professional at all times.

The installer was very efficient, professional and personable. The whole thing went very smoothly. Two thumbs up.

As good as it gets. Could not be more pleased. Small calibrations to my taste have a great picture. SDR on dish is very good and HDR on Fire Stick is amazing. Excellent AAA+++

Great service with best buy GEEK SQUAD. Hung our tv in our family room. Knew exactly what they were doing. Perfect height. They were so polite and fabulous to work with.

I was very impressed by the knowledge, efficiency and friendliness of the Geek Squad crew, headed by Rob, who came to mount and set up my new Frame TV. Rob called the day before to get details of what they would be doing when arrived, and led me through what I had to do in preparation for their visit. On the morning of, they arrived as scheduled and I had a beautifully set up Frame TV by the time they left. Rob answered all questions and gave his phone number to call if I had any additional questions after they left. I was very pleased with the service!

The agents mounted my TV and soundbar. Agents were professional and everything was perfect. Make sure to request the Best Buy agents. Sometimes they use third party ppl and I’ve had issues with them and ended up canceling and rescheduled with official geek squad professionals.

In the recent move to our new home, I have to say with no reservations that the two tech representatives who installed our tv were the best service personnel to perform any of the many services needed in a new home. They were prompt, neat and clean, extremely efficient, did a great job and were done within 40 minutes from start to finish. I would not only highly recommend them but go out of my way to sing their praises. Great employees.

They arrived on time. Were very knowledgeable and installed and set up the new tv and swivel stand very quickly. They connected the existing soundbar, blueray dvd player, direct tv and it's remote and paramount +. They programmed everything and I didnt have to do anything. They took away the old tv also.

Excellent service, perfect installation. I am very happy

The Geek Squad went above and beyond installing and programming our tv. They were right on time, professional and made sure we could use the tv properly before leaving. They were so nice. I would recommend this service to anyone and will use them again in the future.

Very friendly service, they came in quicky and professionally and did the same as the left. Lots of details throughout the mounting process and they even programmed our cable box remote to our tv. They also mentioned they have a removal service in case you're looking to exchange or remove your TV. Will definitely use again when needed and highly recommend.

The gentleman that arrived to install my TV were very professional and did a good job installing the TV. They were quick to install it and explained to me how to use the remote and set it all up for me. Prior to leaving, they asked me if I had any questions or concerns and if I did provided me the number to call.

The Geek Squad agents delivered, mounted and connected my devices in a very professional manner. They were on time and made sure we knew how everything worked.

the tech mounted my tv and explained all the connections and setup my remote explained all the interactions of my tv;very professional and new what they were doing as always the gook squad lived up to our expectations and we will use them whenever we buy more from best buy.thanks