Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38681 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 38,681 reviews
  • Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv delivery and mounting was done all at the same time. The agents that did the mounting and connection picked up the tv and brought it with them. Very professional, pulled up one of my streaming apps so it was easy for me to access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my new TV to the existing system. They were courteous and knowledgeable, taught me everything I needed to run the show and we had a few laughs along the way. Great stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a wall mounted TV efficiently and cleanly. He arrived on time, followed safety protocols, and asked my approval on positioning before finalizing installation. He also provided basic user instructions on the streaming platform and ensured all my questions were answered before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and installed my TV. Timely

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality service, GREAT, Installation, 100% clean up. They did a professional job answered all of our questions and followed our instructions. Everything was done perfect in a short period of time. Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing. They were prompt, polite and professional. They answered all of our questions and concerns. After they completed the installation, i had a question about the picture quality and they returned that day to double check that all was set up properly. So pleased with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went smoothly and the people were very friendly and helpful. I needed the tv centered over the fireplace and they had the tv set perfectly placed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mounting for the very large TV - I did not have the tools or help to complete the work myself; this service was great! The team had the work completed and the TV hung in under 30 minutes. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew how to install my 77 inch TV over the mantle and sound bar on the mantle correctly. They got it all hooked up and operating like it should. and set up great. This was a wall mount so I had to have a handy man put in the electrical outlet about 28 inches above the mantle before the instillation, They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW, just wow! The technicians were very punctual, professional and knowledgeable! Not to mention that they were very helpful and polite. I couldn’t be happier with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Soundbar Install/Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an amazing experience with the Geek Squad when they delivered, set up, and mounted my new TV. Eric and Jose were fantastic—friendly, knowledgeable, and highly professional. They made the whole process smooth and stress-free, ensuring everything was perfectly installed and working. Their attention to detail and excellent customer service really stood out. I highly recommend their services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were extremely satisfied with Technician Codi B. He was extremely professional, patient and informative. He was also very kind to our inquisitive three year old son. He completed the job of installing a tv mount we’ve had boxed for 11 years with ease. He mounted our 50 inch and reconnected all our devices. He inspected and took pride in his work upon completion. We love the outcome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mojnt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “Squad” mounted tv and connected to my devices. They also gave me advice re parts necessary for another tv setup. They were knowledgeable and efficient and left no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek teamwork!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tec's Garrett & Adam were very knowledgeable & were prepared for almost any problem! They dismounted my old tv & installed new one quickly & efficiently! They were patient and understanding! They cleaned up after the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a smooth and quick installation. The men that came were very helpful and made sure I understood how to operate my TV before they left. They also left their card in case I needed further assistance with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time. They were very professional and knowledgeable. They unpacked and mounted the TV on my wall. They made sure everything was working properly and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes they did a awesome an quick job . I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my tv prefect an they were very polite ,thank you Best Buy for having great men like them working for your company . Now my daughter wants her tv mounted also . Thank you again I’m enjoying they great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very careful in mounting tv and hooking up all cables. Done very quickly and professionally. They combined all my devices for easy use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fight for your right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial mounting by Geek Squad was fantastic, quick and no fuss but later on when my TV's WiFi got kaput, Geek Squad was asking me a fee for dismounting and recounting it after the manufacturer's repairs. This was disturbing since I was under warranty by both Best Buy and Samsung. After much deliberations and standing my ground they succumbed and the job was done. Geek Squad shoud be happy that I still gave them four stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always happy and satisfied with Geek Squad services. The technicians are fast, friendly, knowledgeable and neat. They did a great job installing & setting up my flatscreen TV, cable, sound bar and DVD player and took the time to explain it all to me. I actually had a concern about a function of the TV and they returned immediately and addressed it. I highly recommend their service.

    I would recommend this to a friend