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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1237 Showing 24,721-24,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv/Wall installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam did a great job installing my 75 inch Samsung tv. Cut the hole for the custom wall plug and install my Samsung wireless speakers system like a pro. Great service from start to finish

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Projector install good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a very good job of installing my projector, but as for the setup of adjusting the picture was not done. The guy who installed it said he needed to read up more on this new projector from JVC to learn more how to do the Tone Mapping.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad efficient and thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the Geek squad was very efficient and they set everything up great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services have always been the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 55" TV was delivered and installed quickly and the installer took away all the packaging. Best of all he showed us how to use the new controls and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were knowledgeable, quick to determine what they needed to do and efficient. Could not have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always amazing!! They did a great job mounting our tv! Very respectful to how high or low we wanted! Great at keeping us updated on arrival times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smiling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can not say enough good comments about the great job Geek squad did to connect new tv. Used old sound bar and new wall bracket. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, Kind and efficient. Excellent customer service and kill level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bars/Woofers sound great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff Sanchez is the best. He did a fantastic job installing the sound bar and woofer and mounting of tv on the wall. The remotes were a challenge for me and after Jeff's instructions became more understandable. Jeff Sanchez, Thank you for all your help - I appreciated it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes very Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was connected nice job and friendly and cleaned up after his job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were great and customer friendly. Service was efficient, clean and well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Showed up on time, and were very knowledgeable about their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent helped me better understand my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was prompt, and complete, and fast. And the agent was clearly knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New total tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the total tech support package when I purchased the new tv- glad I did. Adam did a fantastic job and he was delightful the entire time and showed us every aspect of our new set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Outdoor Rated Television & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew from Best Buy not only recommended a great outdoor rated television but, also did a fantastic job of installation. I am very happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, we’re quick and friendly and made it look easy. I was dreading mounting that big of a tv myself and it’s been great and easy to adjust as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek squad technitions were the Best. They installed and setup flawlessly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers were very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company Best Buy hired were very professional. They were very honest aswell, telling me that the mount was not the right size and Best Buy corrected the issue. They were also not rushed, taking our requests to adjust the tv and connect our antenna

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service. Piece of mind. Best Buy has really good after sales service Amazing gadget to use!! Love every moment of it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job and gave me a quick rundown on what they will be doing and how things operated.

    I would recommend this to a friend