Customer Ratings & Reviews

Excellent service. They were on time, and the installation of the TV and wall mount was quick and painless. Exactly were it was supposed to go and no issues with the placement and use. They made sure the TV was working and basic setups were complete.

Just fantastic service from Nathan at the Corona, CA geek squad. Moved & handled very carefully my 60 Samsung Plasma upstairs to my bedroom while returning my 52 Samsung lcd to the garage, this is after installing the Dynex wall mount than the Vizio P65Q9-H1 in the living room. How’s that for service!

Service team showed up when they said they would. Mounted 65” flatscreen on an extendable mounting bracket. Was done professionally without any issue. Thanks.

The installer was very efficient, professional and personable. The whole thing went very smoothly. Two thumbs up.

Agents were very careful in mounting tv and hooking up all cables. Done very quickly and professionally. They combined all my devices for easy use

Marquese & Terrance provided outstanding service! They were professional, fast and knowledgeable. They installed, mounted and setup my two TVs (65 and 50 inches) effortlessly. My TVs work great And, appreciated their patience when answering all of my questions.

The tech support agent did an excellent job. You couldn't tell the television had been mounted it looked perfect. He was fast and did not leave a mess. I wish all technicians were as good.

Everything was mounted and hooked up professionally by the Greek geek squad sidenote, I schedule an appointment three different times had a lot of issues with the phone services with Best Buy is very unfortunate but all in all after the third appointment the guys came out melted my TV and made sure everything Was properly taken care of. That is all.

I see in reviews the service appears to be pricey, but the real question is do you want to struggle with mounting a large TV and messing it up for me the answer is it's worth the extra cost. If something goes wrong and the TV breaks while your friend is installing it, you are out of luck. At least Best Buy is a large enough company to "make it right." Since I had no outlet on the wall for behind the TV, and I wanted the wires hidden in the wall and I would have never thought of putting the wires through the wall were it not for the Geek Squad rep offering it to me. The day of the install, the Geek Squad technician called me with an estimated arrival window. When he showed up, he immediately put on booties to cover his shoes to protect my home flooring. I did not ask him to do so, he just did. He went straight to work, assessing where exactly I wanted the TV that would be best for my viewing angles and carefully removed the TV from the stand that it was on to get to work. He also hooked everything back up and gave me a tutorial on the TV settings, remotes, maneuverability of the mount itself (an articulating mounting bracket), and tips and tricks for getting the best picture from my viewing angle. Overall, the professionalism, attention to detail and end work product were outstanding and I would highly recommend this service.

Marlon and his partner were great! They were prompt, arrived with shoe covers and were fast. They cleaned up after themselves and made sure I was satisfied with the positioning of the television before mounting it. I would definitely recommend their services.

Excellent service! Jose was prompt, extremely professional and when above and beyond!

Agents called when they were about half an hour away. Arrived on time , were very professional and friendly. Installed, took time to show me how to operate, and cleaned up when they were done.

I got the Geek Squad because I was concerned about getting a large tv above the fireplace. I bought a motorized mount to lower the tv so we wouldn’t have to always look up at it (been there done that). The Geek Squad told is they had experience with this type of mount but there was an additional fee (unexpected but a minor aggravation). I ordered online and the note on the type of mount must have been dropped. The install was on sale so the addon brought the price up to somewhat more than the original price but less than the last time I had a Geek Squad install. Overall happy with the process and the result

I've been a longtime satisfied Geeksquad member which I've used for tech assistance with my computers & related devices. So it was a relief to learn that Geeksquad offers installation and TV-support services when I was looking for a new smart TV. In fact, that was the key decision factor to purchase the TV from Best Buy. Geeksquad was used to deliver and install/mount my new TV & wall mount. The install price was comparable to other companies offering TV install services, but I decided to upgrade my annual membership to include all IT-related household items with home service. Although there was a glitch with my original install date, Geeksquad was very responsive in explaining what happened & rescheduling as soon as possible. They sent two very professional & customer service oriented gentleman who delivered, installed and set up the new smart TV. They walked me thru all the features of the TV, speakers, remote controls before leaving. They left my place clean & took all the packing materials away, leaving the place clean. I haven't had any issues since they installed the TV, but feel relieved that I can call for help if needed on another day and for other IT issues.

the agent from geek squad was pretty knowledgable on the field and installed it like a pro. Gave us good recommendations and suggestions to follow. I would always avoid third party and wait for geek squad person to install anything for my home. Clean work.

I cannot say enough wonderful things about my new TV. The professionalism was top notch and was done quickly. Also, I was guided on how to use my new TV. My experience went above and beyond my expectations. I highly recommend Geek Squad and will be using them again in the future I am sure.

Friendly and experienced. Set up was simple for the tech. Did a great job of educating me on the use of the remote. Very appreciative of the in home set up.

Daniella and her associate made installing my SONY TV so very stress free. They were very quickly and efficient, and having to connect both DirecTV and DISH receiver boxes, they made it possible for us to accommodate both TV outlets. And when they were done, they were nice enough to tutor us, as to how to turn-on each available satellite unit along with the DVD player.

Geek squad showed up right on time and had everything done and cleaned up very fast. I am very happy with their service. I have already used them multiple times.

No problems with the installation or the people who installed the tv. Friendly made sure you understood what was happening and very professional. They explained everything and what to do.