Customer Ratings & Reviews

I am always happy and satisfied with Geek Squad services. The technicians are fast, friendly, knowledgeable and neat. They did a great job installing & setting up my flatscreen TV, cable, sound bar and DVD player and took the time to explain it all to me. I actually had a concern about a function of the TV and they returned immediately and addressed it. I highly recommend their service.

The 2 techs that came and mounted my TV were excellent. Very professional and polite. Wish i could remember their names because they deserve a big thank you. Great install job.

very professional and quick. they knew what they were doing and communicated how they were setting up the TV. they even looked at the audio setup I have in my new house and made recommendations on how to make it work.

Excellent service in every way. Delivery was on time. The set up was great. She helped me understand how the TV worked and gave me some tips I would have never known about. She took my old heavy TV away and made herself available by phone if I had any additional questions, which I did. She also offered to come back if I needed her. Loved the delivery service.

It’s definitely worth the $$ to have the Geek squad install the mount, attach the large tv, and custom set the Samsung settings to improve the picture quality for you room’s condition. Having a smaller Samsung that I had set up 6 months ago, I thought I could have handles the settings myself, but the Geek squad taught me some new things.

It was really good for the TV that we bought with it. Really liked that this could be used for multiple TV sizes, and installation was simple. Would recommend.

The installers were prompt, courteous and professional. They installed the wall mount on wall studs in my living room, and mounted the 65 inch TV exactly where I wanted it. They knew what they were doing, and were in and out quickly.

Installation team took my input making sure to create the experience I was seeking and were efficient in completing the project in timely manner. Kind of expensive but thier experience and know how was well worth it.

Had a very pleasant experience when Javier and crew came to install my 75 inch TV and wall mount. They were fast, efficient, and very professional. If I remember right it only took about an hour or less. No mess and they took all of the boxes which I appreciated. Connected everything and programmed my Direct TV remote. Couldn't have been more pleased.

the installers were great. they were contracted by best buy. the company rescheduled my appt twice. I ended up missing an entire day of work over this. once they showed up, they di a great job. hung the wall mount and tv, connected my devices, moved my old tv for me and reconnected it. glad I did this. money well spent. I just wish the company best buy contracts this to had showed up the first time. that is what prevented five stars.

The staff installed my TV quickly and expertly. They answered all my questions and even programmed my remote for easy use with the TV and also the fire stick. No problems.

Techs came in and set up TV and even showed staff how to use it.

Team arrived on time and were very knowledgeable, respectful, and fast. Took time to go over setup and some features.

The Geek Squad (guys) were very professional and knowledgeable. The guys customer service were excellent. They explained all the features on the television and sound bar.

The geek squad crew showed up right at the start of my appointment time frame. Very professional and thoughtful in their work. We had to move the existing mount down a bit due to the new TV mounting setting is much lower than my old TV. Nonetheless they took on the challenge and was able to utilize my existing mount and made it fit perfectly. Thanks guys

These guys came in and mounted 2 of my TVs. One a 55 inch and the other a 65. Quick. Clean. Respectful. Please make sure when they come they are actual Geek Squad and not some independent contractor Best Buy sub contracts with. If they knock and they are not Geek Squad send them back !

The Geek Squad set up our TV and did a fantastic job. Two guys came and they knew exactly what they were doing and had us up and running with everything installed in no time at all. I highly recommend the Geek Squad

Love this tv. Size is great, but picture quality is amazing. Just love it. Plus install crew did a great job.

Ben and the team went above and beyond to help modify and upgrade my living room audio and video system. With a new tv and receiver/amp, I have excellent quality tv/audio and Ben helped ensure the equipment fit perfectly into my living room. I would highly recommend Ben and his team.

Devon LaPlante was the absolute best! He was on time, professional, and so patient with my non tech ability. He was so nice and respectful and took the time to explain everything. Devon is absolutely the one you want to show up at your house! He made a stressful situation, stress free. He wrote tge book on how to treat senior customers! Thank you Devon!