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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1242 Showing 24,821-24,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had 3 different service people from Geek Squad and all of them were fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a amazing job. Well worth the money to have them instal our new tv and sound bar. They also moved old tv to another location and installed it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to get a screen professionally mounted. Tge guys that came were professional, friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted the tv were very professional and polite bc I’m typically weary about who I invite into my home. I felt very comfortable and the services were done fast and properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had to remove and remount one of my TV’s to install my Apple TV. He was cautious to not mark any walls or Create any damage. Very professional in his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coordinated with me to fit appointment to my availability. Arrived on time, followed cdc guidelines on covid 19 precautions. Mounted my TV and cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My beautifull Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love my new tv is perfect and the guys in the store are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    th + hulu install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jubal and Josh Were amazing extremely knowledgable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting bracket for wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mounting. Adjusts to your preference whether side to side or tilt up and down. Great mount to get it exactly like you prefer it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my "Movie Theatre"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome! Had it all setup, even and balanced in no time! Needed two people to mount a 70" tv. Thing is massive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad cannot be beat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast, so neat - Geek Squad cannot be beat! If you sign up for their tech program costs are very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! On time, extremely competent, helpful and pleasant!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 65" TV was installed professionally without any problems. I could definitely use Best Buy to install my TVs in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free standard wall mounting when you buy your new tv. Not a bad deal and techs at the store in my area were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two man team was knowledgeable, respectful and professional. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for mounting our 65 in TV Tips and swivels well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Know what your buying......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a hundred year old house. It has paneling over lath plaster. EWWWW! We could not find a stud through the wall. Went to Best Buy where we were told they could "figure something out" which we took to mean they could find the studs and hang the tv on the wall like we wanted. Nope. They could do no better. I can read and plug stuff in. May take me longer but I could figure out how to program it. It looked pretty simple. I could get my daughter to help if needed. What we could not do is mount the tv on the wall and that was the only reason we went with installation. The Geek Squad guy was cool and attentive and the situation was not his fault. Just a shout out that they cannot mount a wall tv in all situations.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We should be able to measure the walls or scope them with our tools, and I'm sorry to hear you were not satisfied with the service you paid for. Call us over the phone at (800) 433-5778 to see if we can assign a new installer that could assist you with mounting your TV!

  • Rated 5 out of 5 stars

    TV mounting and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the technicians who installed my TV was really professional, great and attentive to detail. Really provided great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and fast guys. They handled everything and also made sure everywhere was tidy before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Pleased with service and handle this matter. Thank you

    I would recommend this to a friend