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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1247 Showing 24,921-24,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV fast and professionally. They knew actually what to do and answer all my questions and concerns about the location of the installation. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full motion mount has great flexibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The full motion provides you with the ability to mount on a wall that is not necessarily facing the direction you will be viewing from. Geek squad did a fast, clean, and first class job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time, were polite & got the TV installed in less than 30 minutes. I would give 10 stars if possible.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and they care about them customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete thorough job. Got everything attached up and running. Even did a little extra chore on another TV that was bugging me. He fixed it when Xfinity could not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend calling them before scheduling to ensure that you bought everything you thought you needed. No fault to them, just an insider tip from someone who made a mistake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice and helpful technician set up the tv. He was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my 86 in LG television on my wall and hooked up a sound bar system they were very quick I am very thorough I'm in big-screen heaven thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item I’d recommend it to all friends and family i don’t know what I’d do without it to be completely honest. One of my best purchases at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your man came on a rainy day and was very careful ,took his shoes off before entering . First class job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A subcontractor installed my TV for Geek Squad. It included a sound bar & connection to AT&T UVerse. Physical installation is very professional but it took some coaching to get the UVerse connection right & they had difficulty setting up the UVerse remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took down a tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came and took down the tv that was previously installed a few years prior. Both were very professional and very nice and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in and out - Record Time !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in, mounted my 85" TV, showed me how to use the remote and they were on their way !! They were the nicest people and did a FANTASTIC job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Top Notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted, connected, answered questions about my new set and accessories. Personable and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agents were very friendly and quickly installed our tv and we were very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy was very good at his job professional and very informative. I am very happy with all his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv's and hooked all the connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won't take chances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the TV and it's worth it (it takes away all the stress and it puts the responsibility on Best Buy). They did a great job of aligning it and setting it up from A-Z.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful supervisor. Polite & patient delivery / set up personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Geek squad are so professional. They know how to Install basic software which is so difficult otherwise.

    I would recommend this to a friend