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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1250 Showing 24,981-25,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    GOOD EXPERIENCE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS INSTALLED MY MOUNT THEN MOUNTED MY 50 IN TV AND DID A REALLY GOOD JOB. MOUNT IS VERY STURDY AND WORKS WELL. ALSO SET UP TV AND SHOWED HOW TO USE THE SMART COMPONENTS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Christain did a great job. Had to change mount somewhat do to bigger upgrade. Very professional. Love my total tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were on time (I believe actually earlier than expected), kind, and very professional. They were very helpful and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed an 85” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suggested another mounting bracket that was a better solution given weight and location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good team that was sent over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associates mounted and explained how to use the tv remote and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate to use Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techs are consistently professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond what was expected to set up everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service, all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Tech was on time and very respectful of my home. I have always been happy with the service that Geek Squad provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is very friendly, and helpful. They set up my tv fast and showed me how to operate everything on the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service and the prices are un beautiful thing to wouldn’t go anywhere else because I am satisfied with the customer service and experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were first rate. They did a great job and set up our system exactly as we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time, were friendly and courteous. They got the job done quickly and did the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers took the worry away of my 65-in TV falling off the wall like I've seen on some court TV shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to my house was quick and very knowledgeable about mounting TVs. I highly recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very thorough and very helpful. No problems with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new smart tv and the Geek Squad installed it. Great service and good product so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service is the best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, plugged in all my devices, tested everything before leaving, cleaned up any mess and returned my set of unused short HDMI cables for credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time inform you when they would be there took the time to explain how my television work very professional and courteous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV to an elevated point but was not told about that. It was a 2 person job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived on time, were courteous. The did a great job mounting my 70” above the fireplace. They adjusted my settings & cleaned up before they left.

    I would recommend this to a friend