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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1251 Showing 25,001-25,020 of 38,693 reviews
  • Rated 3 out of 5 stars

    Multiple TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of mounting my TV but the DirecTV remote control does not work on two of the TV’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was an awesome installer with loads of experience to pass along.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mislead on the bracket in the advertising. Good technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very knowledgeable, professional and clean! They set up our new tv and showed us how to work everything. They made it easy. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geek squad was very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this TVCONNECT 5 and payed for it on my Visa card and I am still waiting to be reimbursed. I have called the company more than 3 times and no response

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job of installing the price. Best buy has to do a better job of explaining the price. I got charged 500 dollars for 2 Tv's . What a rip off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad mounted our TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and completed the setup. They were very personable and professional. I would highly recommend this Geeksquad team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deliovery was very good and met all my expectation. The techs explained all the features and even told me to call him personally if I have any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in very professionally and installed the TV while not only cleaning as they went but insuring everything was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, tech fully explained the issues I had and fixed the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was professionally and efficiently explained the service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out and mounted my patio tv with no issues. They set up everything and connected the tv to all the services that I would need to start streaming shows right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ate Very helpful! I am not tech savy. They are patient in explaining to me how to use programs installedz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE BY A GREAT GEEK SQUAD AGENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came to my house was wonderful. He installed my TV, programed it and explained how to use it. He was very courteous and I feel he went above and beyond to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad comes through again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, helpful, and more than competent. We were totally satisfied with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys installed my 4k TV and set up my 4k receiver. On time and did a great job. Everything worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and knowledgeable. They mounted and connected my TV perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv, and moved a tv Mount and tv to a different room. They set my sound system and programmed remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great. The equipment was installed quickly and it is in great working condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting, up to 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV/Display Setup & Mounting, up to 55” Tech was Professional and NEAT. Did a GREAT INSTALL

    I would recommend this to a friend