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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1253 Showing 25,041-25,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their service really helped me when I had questions and concerns.they easily answered all my question and tv now works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went smooth, great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great! clean, efficient, & friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of TV over chimney

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were very qualified and they mounted the TV within 2 hours. The price for the installation of $300.00 up front and then another $216.00 as the installation starts is a little exorbitant and I find it to be excessive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job as usual, for the first time there was a young lady and she did a great iob

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and very informative. No need to ask questions as they anticipated all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 2 TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs installed my 2 TVs and connected all necessary devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    col guys - know what's up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick work, clean guys, knew what they were doing. In and out in reasonable time. Arrived on time, too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was quick and friendly. They showed us the features on the TV and hooked it up to our stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and can hold our 75" tv very well. Needed professional install. Used bestbuy install service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great at there job. Knowledgeable and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this service to anyone who is unsure about mounting their own TV. The team is very detailed and organized. They come on time and make sure the mount is to your satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were professional and masked for our protection and cleaned everything they touch the TV was at the correct and centered where we request....Excellent Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted my TV and connected all of my devices properly. They were efficient and the work was done cleanly and respectfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time service purchaser, very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, efficient, and took the time to answer my questions without making me feel rushed. Big thanks to them! They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks werre there on time and did a very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were there on tie and did a very good job of installing my wall mount. They even cleaned up the area when finished. I'm very happy with their work and professionalism.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed a do over visit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything appeared to be working properly until the installer left and we turned off the tv. When we turned it on the next day, the new tv and new sonos soundbar connected to it were not reading each other and we couldn't get the sound on without using the Sonos app on my phone to activate it. I learned this from our sales rep who walked me through it the first time. However, when we turned the tv off, we were still not able to get the sound on without going into the phone app. We scheduled a do over by calling the Geek Squad and it took a few minutes for him to realize the tv setup needed to be changed to allow the sound to come on automatically. He was great! Everything is good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good manners to start! Efficient and professional workmanship

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who came and installed my TV's was fantastic. Definitely worse the money to pay them so I did not have to hassle with running cords to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered our questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient installation after tricky removal of old TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very good. took away the old TV. I wish there would have been an option to install the wires in the wall.

    I would recommend this to a friend