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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1254 Showing 25,061-25,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    The squad did a good job of installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected all of my equipment in a professional job. I was worried how the wires would be hidden but you do not see the wires after they were hidden in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv mount quickly!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recommend tv mount size wasn’t fitting when combined with the tv. Best Buy exchanged it and an employee came out both days to mouth the tv!! Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Efficiently Intalled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent experience with tv installation team. Unit was unpacked, set up and then we received useful tips for how to manage the channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Agent that has helped us thru the years has been respectful, knowledgeable, on time, makes sure we are satisfied, and completely set up before they leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and came up with a creative solution to place the TV on the wall.. Glad I went with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionally mounted my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian and Nick did a good job mounting my TV above the fire place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dismounted 1 TV and moved it to MBR then remounted. They also mounted a new 77" tv. They were very professional, efficient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for my TV mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen took down our old TV and mount and put up a new mount and TV and set us up completely. They were very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dimond was efficient, knowledgeable, and friendly. She was amazing! The two women did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, knowledgeable professionals showed up at my house! Couldn't ask for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Agents were very friendly and polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were very friendly and polite. The took the time to make sure the TV was centered and mounted on the wall correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted new tv and removed old TV everything went well with no problems explained earphones would not work with TV had to return to store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fully explained to me how to operate the TV remote to access the various programs it came with, after installing and mounting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled a stand and installed a TV. They did an exellent job and explained the TV functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick, knowledgeable and efficient. They didn’t leave until everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent installation. Prompt, efficient and very friendly. Took the time to go over the new TV operation and features and programmed TV and remotes. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv were so nice and I love that they actually asked for input instead of just putting the tv where they thought was best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as part of Total Tech membership, they took broken TV to recycle it, and put new one on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly workers. failed to receive charger for the Roku remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to install our TV and FireTV next week.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sales people in the show room were excellent. Knew the equipment intimately and could recommend the right equipment for our installation!!

    I would recommend this to a friend