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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 38,694 reviews
  • Rated 5 out of 5 stars

    barbarastanhaberman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people were very knowledgeable and tried very hard to get the installation accomplished. Unfortunately there were a few hiccups and they had to return a couple of times. But it's all working well now and we love the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is just amazing. Called the day prior to make sure I had everything to mount the television. And gave me a more exact time frame as until when they would arrive to do the installation. Very professional and honest. Will definitely use geek squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came out from geek squad to install my 70” tv. They were pretty quick with install and cleaned up behind themselves. The original mount that I purchased didn’t work for the studs in my wall. So the guy boxed everything back up for me and allowed me to purchase one right out of his truck from bestbuy. Geek squad is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech support is priceless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always worried when someone comes to work on the house. Geek squad always sends out nice and competent people who do great work. The man who installed our TVs took a real interest in the job and it turned out great. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A much appreciated service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 65 inch TV for which delivery was included. The mounting and TV connect for a 65 inch TV saved me much time and energy. The installation was when I wanted not when friends were available to help. The HDMI cables I had purchased were too short for my behind the wall installation. Geek Squad had the cables on the truck at a sale price. Much time saved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 Samsung Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there were two tech that did an excellent job installing my 75 inch yv to the wall, The wires behind the tv were dressed and area cleaned up. They were very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the geek plan with our tv. Both installers were professional and courtious. They did the job quickly, took precautions to keep our home clean while working and cleaned up after the install. They also stayed with us to answer ALL of our questions and provided additional information we had not thought to ask about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEKS did it. Installed my Samsung 85"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have anyone fix/install anything for me. NEVER!! This time for my new Samsung 85" I did. I thought it would be mainly about the weight, but that was just 10-20% of the issue I would have faced doing it myself. I overhaul engines and transmissions, I installed solar in my camper and wired my shop, but THIS TIME I chose to have the GEEKS to do it. I am still congratulating myself for the dumb luck that made me make that decision. It was the tech side that would have been my undoing. I'm still patting myself on my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed wall mount and 43” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed the wall mount and 43” tv he did a very good job installing wall mount and setting up the tv very fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big boy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear picture sound better with a sound bar gotta be on the wall to get full effect of the big screen Easy set up and link to internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and did a good job. They took the time to measure. The tv went on a very large wall and they took the time to make sure it was centered properly. They even asked at what height we wanted the tv placed. The only issue we had was with customer service over the phone scheduling the appointment. We made it clear that we also wanted Geek Squad to hide the wires behind the tv. Customer service never relayed that to Geek Squad. So when they showed up they didn’t have the required parts so we had to wait an additional 2 weeks to have that kit delivered and installed. All in all it worked out and it looks great. When speaking to customer service, have them repeat what you’re having done so there is no confusion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job with the hookup and hanging of my new entertainment system. The TV was put in perfect and the sound bar and subwoofer works great together. They explained everything and showed us how to operate the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two team members who showed up as they promised on time and did the job quickly. Due to the size of the TV this was money well spent to make sure I didn't do anything I would regret later in trying to wall mount this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad did a great job installing my TV's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting our 2 85-inch TV's. They also made sure that the TV's were programmed correctly in order to receive the best picture possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor is worth his weight in gold! He was very professional in his installation. He was knowledgeable and took his time in explaining how to use the different features of the TV as well as with my cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always happy and satisfied with Geek Squad services. The technicians are fast, friendly, knowledgeable and neat. They did a great job installing & setting up my flatscreen TV, cable, sound bar and DVD player and took the time to explain it all to me. I actually had a concern about a function of the TV and they returned immediately and addressed it. I highly recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs are fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech Ray is fantastic. The guys came when promised and the job went flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick & smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! I was very impressed with the two ladies who installed the tv bracket & 75” tv. The knew exactly what to do and asked me the correct questions to help me decide the location & height of the tv. It perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these 2 guys were great! So helpful. showed us how to use the remote. Gave me his phone # to call him if I had any difficulty. They mounted our tv to wall, in minutes, which would have taken my husband and I hours to figure out. Now I know it won't fall off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" Tv & Sound bar wall mounted

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs Emil & Wolf did an amazing job, very pleased!!

    I would recommend this to a friend