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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1262 Showing 25,221-25,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Terrific job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He on time knew what he was doing, and did it in a timely manner, and also very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Install the TV mount and place everything together. Gave me suggestions about the sound, set up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did an excellent job - helped with understanding special features and in getting my other TV to pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and very professional and on time.Recommend is a must have service and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected applicable devices. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent help for my elderly parents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed and mounted a TV for my parents in assisted living residence and set up remotes and programming. This went very smoothly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Elite in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very good and fast on mounting a 65" tv and would recommend the service to anyone looking to mount a tv

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Excellent geek squad install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful geek squad.they were even able to use the mount that was already there. So I was able to return the new mount if I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were terrific and showed me everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and safe tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hung my new 75” tv on the wall quickly safely and efficiently. They completed the setup of the tv and answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very helpful, excellent and what a gentleman. I was super satisfied! Best Buy should be proud of having someone with such GREAT customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome geek squad person!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service! The Geek squad person that came to mount my tv was awesome! Very knowledgeable. I would definitely recommend him specifically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and thorough. They arrived on time and very courteous and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for the mounting of my new TV. I provided a new type of mounting stand. they read the directions and went to work. Another good jab when completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travis installed TV with professionalism and care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech, Travis Marks, was very professional and an all around pleasant person. He did his job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up the tv in my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy and great service and great people and knowledgeable. They are very nice and respectable and very polite .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect & Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great Above TV connect and mount your TV. It's nice to be able to hide all the cables behind the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like it how the agents mounted my TV and connected my device, also I like patience and kindness of the agent. Im so happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 Inch TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service technician did an excellent job of mounting the TV after relocating the existing TV without any delay.

    I would recommend this to a friend