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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1263 Showing 25,241-25,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very kind, wore masks the whole time and made sure to set expectations about the service. Arrived within the time frame as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent professional service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was prompt, professional and polite. Completed all 3 tasks plus explained the operating systems to me in detail and waited ‘till everything was operating correctly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT DELIVERY AND INSTALLATION PROIDED BY GEEK SQUAD PRSONNEL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys arrived on time. Placed my tv on my wall, corner mount just where I wanted it. They were courteous, cleaned up everything and left everything set up and in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the Best of the Best! Impressive customer satisfaction Team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frustrating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We discovered that my walls use metal studs. My two existing wall mounts won't work. I wish we would've used one of my existing wall mounts instead of having to buy the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you can get them at your place of business, they are great. The coordinating was a bit crazy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend installation service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing service! The installation process was so easy! Could not be happier!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad were knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was some sort of scheduling issue which had our agent been delayed but it was no big deal. Extremely informative and give good feedback in regards to what the best option would be to mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my 85 inch TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly and professionally. They consolidated my remotes, connected all of my devices and we could not be more pleased. Excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony was thorough and took his time to mount a 75” TV on a wall of an old Home. I was beyond pleased with the work. Highly recommend Geek Squad and ask for Tony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount installed for our 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from Best Buy did an excellent job installing the mount and hiding wires for our new 75 inch TV which was just too big for us to handle ourselves. They did a great job quickly and correctly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always done a good job hanging my tvs and always communicated when they were on the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this a good plan to have when you have multiple devices and or equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicest Install Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel could NOT have been nicer and accommodating when installing our TV mount. His helpfulness was unsurpassed during the entire process. Thanks again for a great install experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The more the merrier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents were courteous and professional. I purchased 4 tvs (mounted three) and they were all installed without a hitch. Thanks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unable to install, extra $140 charge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to hang my 77inch tv. But they said they couldn’t use the tv bracket it came with and made me buy a new one the had in the truck for $140, which defeated the purpose of having a flat picture frame tv. I’m a total tech member so install was free, but the fact I had to buy another tv bracket was awful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech Team answered all questions, efficient, knowledgeable, skilled, timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted out sound bar and set it up the way we liked to listen to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by awesome techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were amazing. Great setup and clean up. They made sure everything was connected and working and explained how to access all channels and apps.

    I would recommend this to a friend