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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1268 Showing 25,341-25,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Total Tech Customer for a few years. Very satisfied with their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient. Came into our home wearing shoe covers and masks, were very polite and took time doing measurements for the mount and placement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad installed our TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team set up and connected our new TV. They also tested and explained how to use the remote. We love the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this mount installation for my new home and I couldn't be any happier. The service tech was professional and courteous. He did a fantastic job! Definitely calling Best Buy next time we move!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less than 20 minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was prompt, fast and clean. I already had the mount on the wall from the previous TV but needed help to take it off the wall and mount the new TV. It took them less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team worked together and got job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were right on point and did all that was necessary within few minutes to get our TV up and running.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi HenryB. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't put were I exactly wanted wasn't there when service was rendered

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth operators

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the install setup team. At the install time, they offered us better cables for better sound and image quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Clean, friendly and do the job right. I wouldn't by any electronics without them installing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks connected and mounted the television so that no wiring is visible and performance is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted my 65" tv without any problems. They were even early for the appointment. Great crew. Very courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Sergio. He made sure everything was set up properly Ed and exactly how we wanted it with our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex did a great job mounting our new tv! Great communication about appointment, on time, friendly, professional and most importantly did a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the service but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job though they are very expensive for 5 mins job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional and friendly. They did everything required left my house clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician.arrived within designated time frame; was courteous and knew exactly what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kyle is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a third party company come and do what I could have done. Best Buy sent Kyle from their installation crew and he did great and made the install look great! Ask for Kyle K!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation tech was knowledgeable and had quite a few years experience with BB; he was also friendly and that always makes these sorts of things better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience. Technician ended up needing to spend more time than expected because the old TV had been installed so long ago. He was very thorough in getting the installation completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate the advance call before arriving at residence. The service man was very courteous and did a great job of mounting the TV and connecting the cable. TV works beautifully.

    I would recommend this to a friend