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Customer reviews

Rating 4.6 out of 5 stars with 38681 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 38,681 reviews
  • Rated 5 out of 5 stars

    Geek Squad are top-notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad in Huntsville, AL are the best! They are very knowledgeable, very informative, very professional and very kind. They get the job done well and fast. I would highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience with Nathan geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just fantastic service from Nathan at the Corona, CA geek squad. Moved & handled very carefully my 60 Samsung Plasma upstairs to my bedroom while returning my 52 Samsung lcd to the garage, this is after installing the Dynex wall mount than the Vizio P65Q9-H1 in the living room. How’s that for service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation service is well worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We opted for the white glove service with installation. The Geek Squad did an outstanding job! They were able to mount our 85inch Frame TV in the exact location to our specifications - way better and more efficiently than I could have done myself. They measured very carefully and precisely, and were extremely professional. Would highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the ultimate professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, careful when cutting into the wall, cleaned up during and after installation, very informative describing the operation of the new Sony tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Minerva and Jaylen did an excellent job of installing the wall mount and setting up the TV. They were both professional and effective in completing the tasks at hand and in their interactions with me. I also very much appreciated the clear up-front communication from Minerva on their eta. and project timing. I would not hesitate in utilizing the Geek Squad in the future after this experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 Samsung Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there were two tech that did an excellent job installing my 75 inch yv to the wall, The wires behind the tv were dressed and area cleaned up. They were very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my replacement 86-inch tv. After a self-home installation with my first 86-inch tv I know the task was to much for me. The crew arrived on time and the two technicians decided that they needed a third person and they put out the request and within an hour the additional help arrived and with swift order mounted the new tv on the wall above the fireplace. In addition they installed a new sound system to go with tv and then did all the setup and explanation on how to use the new equipment. I was very happy with the timeliness, the professionalism and knowledge to make this a satisfying experience. Thank you for a job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer, Kirk, arrived earlier than the time quoted. He and his assistant did an amazing job properly mounting my Bravia 8 to my living room wall using a Sanus mount I had previously purchased. They were both extremely professional and had answers for every question I had during the whole process. I recommend them wholeheartedly for anyone looking to get their tv mounted safely and securely!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy & Geek Squad to the rescue!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation i had trouble with optical connector the Tv would play, the 8k picture was great, colors were vibrant and really enjoyable. But the issue with the HDMI connector continued until i went out to Best Buy and dicussed with the Sales staff and since the time period from installation and these connecter incidents was so closed they replaced all the equipment. I tgought this was great customer service I also later included the TV into my Samsung account which made the performance even better. Been a Samsung customer for years. (2023 Ultra, and several smaller flat screen TVs)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys are awesome. They are very careful. Aware of surroubdibgs. Wear booties to keep floors clean. Very polite. Know what thry are doing and efficient. Clean up before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad person is always the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent from geek squad was pretty knowledgable on the field and installed it like a pro. Gave us good recommendations and suggestions to follow. I would always avoid third party and wait for geek squad person to install anything for my home. Clean work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted TV to brick fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys, Chris and Chris came and mounted my 65” TV to my brick fireplace. They finished very quickly and were really nice and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! the guys were very professional and answered questions and mounted the tv brautifully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two TVs Installed and Connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marquese & Terrance provided outstanding service! They were professional, fast and knowledgeable. They installed, mounted and setup my two TVs (65 and 50 inches) effortlessly. My TVs work great And, appreciated their patience when answering all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a tv and wall mount from BEST Buy. We had it for a while in the box then we called Geek squad to come out and put it up. They did an awesome job of putting everything up where we wanted it. Friendly really nice guys! We have been enjoying everything for a few month now. THANKS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. The service tech was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two delivery guys were great! They removed my old tv and mount and did a great job centering the new 75” tv and mount to the studs for proper installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup & Mounting, 55” or Smaller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV for my granddaughter and connected it to all her devices. I also purchased the equipment for mounting the TV. They were very professional and polite. I again will be using this service in February for my other granddaughter. Very happy with the Geek Squardservice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a 70” TV for us. They were on time and completed installation quickly and efficiently. They also set up the new TV to ensure everything was EOY as expected. Great guys and caring service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installers are AWESOME!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to schedule, the installer showed up early, he was extremely efficient & did a clean, professional job installing our large flat screen TV and wall mount. NO wires or equipment visible. Very nice job. Highly recomm3nd!

    I would recommend this to a friend