Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1270 Showing 25,381-25,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great TV set-up experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome job with the set-up of our new TV. The team was professional, friendly and connected our TV seamlessly. So worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady that came to do the work was amazing and super friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love These Guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked hard to remove the existing TV mount. It wasn’t an easy job but they kept at it and didn’t give up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with Geek Squad, punctual, polite, and courteous technician and very happy and impressed with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv and did a great job, personel was friendly and explained everything. They clean up after.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tech guy not a people person

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was good. The technician needs to work on his ‘people skills’ when in people’s homes. His knowledge was expansive but he made it too technical for the average person to understand. He belittled our contractor in front of him and me rather than work with what we had. Was glad when it was over.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad called before arrival and came early which I preferred. Everything setup as I specified and working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great installing New Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Samsung Smart TV. Great color, especially Streaming News, movies and sports. The Geek Squad is the way to go!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew arrived on time and did a great job. Cords are hidden and the box was attached to the tv mount with ties, very good value compared to other installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad performance was pretty good tv appears

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was going well everything seems to be ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gilbert and the guys were great! Made good recommendations and cleaned up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Third Party Damaged My TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy passed none of my instructions on to the third party they sent. As a result, they grabbed my TV by the panel damaging it! I now have dead pixels!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    86 in tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great work awesome job gents. Keep up the Amazing work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah to the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and set up my television along with the sound system and it looks and sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, technicians clearly knew what they were doing. Pleased with service and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL OF TV AND SOUND BAR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technicians were awesome- they explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down my old TV and mounted my new one and hooked it up to my devices. They showed me how to use the remote. They were so gracious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad rocks.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers are very professional and easy to deal with. One of the best interactions I’ve ever had with workers in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Professional, timely, and well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tvinstall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my tv and wall mount were wonderful. Did not explain how to remove tv from wall mount. Other than that they were very helpful.

    I would recommend this to a friend