Customer Ratings & Reviews

The techs did an excellent job, I love my new 75” Samsung TV. They were fast, professional, and informative. I will be calling again soon.

The Best Buy Geek Squad did a great job setting up my 85" Samsung TV !

Agent did a great job mounting my tv with ease. Great quality service.

The agent made quick work of mounting my tv and left behind no mess. TV was mounted and set to our specifications all within under 30 mins.

More of an unboxing. They arrived right in the middle of the scheduled time slot, and wasted no time carefully installing pedestal and setting it down on the stand.

have large entertainment center so no wall mounting but set up and information was terrific. would recommend everyone use the geek squad

The gentlemen that hung my TV were awesome! Could not be happier. Said to contact anytine w questions. Thats customer service!

Nothing but great things to say about the Geek Squad - both in home deliver/set-up and customer service. Always knowledgeable, professional and helpful.

I bought a television and mount kit for my sister and Geek Squad did an outstanding job of setting up and patiently explaining everything to my sister.

Perfect mount Wow Will buy another one with a new tv

Love love love the GEEK SUAUD! Keep up the great work. Always so happy with install and help learning about new items. Team from store to install are all wonderful and very helpful.

The team that mounted my new 82” TV where outstanding and very informative. They answered all questions with the exact detail I was hoping for.

We had our new 55" 4K Sony tv mounted to the wall in our den. The geek squad team arrived on time was very pleasant, professional, and did a great job. I would recommend this service.

Great install! Installers did exactly what I asked and were very helpful!

From deciding if we had chosen a location that would hold all the new gear to installing it and making sure we could navigate the TV ;and sound bar, he did it all

On time, efficient, friendly, looks great. Highly recommend

They mounted my TV, but failed to do a final check before they left. I have no volume control for anything now. I have no sound from my computer. The audio cables are not connected correctly. I called to have them come back but I had to set up a whole new Geek Squad appointment. So for the next 4 days I have no volume control, or sound from my computer for streaming. Not pleased with this. When calling best buy I was on hold for almost 10 minutes, seemingly the norm these days. The foreign support center is a headache. They read prepared statements before doing anything and repeat back to me everything I said first. It drives me nuts when I just want to get on with it. I purchased a $2400 Sony 65" Bravia OLED (to replace a 3 year old LG OLED that had horrible burn in the screen (not from any static displays) in 4 separate places and black triangular shapes coming up from the bottom of the screen) and brought it into my house by myself, but then had to pay $343 (wasn't it supposed to be included?) to take the old TV down from my already installed mount and put the new one up. Then reposition my sound bar (took 5 minutes) and hook up all the cables. Easy. But...no volume or sound.

Geek Squad are perfectionist. They are experts in end to end delivery solutions. Nothing is left to worry about once they are asked to do the gig

The TV for the price was a good choice. And the mounting service and the professionalism of the geek squad was tremendous even if there was some continuous issues with the sound bar

It's worth the price to know it's mounted correctly and securely.