Customer Ratings & Reviews

Great attitude, so happy to help.... I'm 72 and sometimes technology is not easy but the team made the experience awesome!

Clean and seamless blend into the decor of the house. Made it much easier to keep the lines of the room smooth.

Installers Did an excellent job with a difficult install. Very professional.

The tech who performed the installation showed up on time and did a wonderful job. However, trying to schedule the appointment was an ordeal. The Best Buy voice activated call director would not recognize what I wanted done and sent me to the wrong person several times. Finally, I was able to get a good customer service person on the line by pressing 0 several times. I suggest that Best Buy scrap the voice activated call director and go back to having us push buttons for our choices.

I installed this mounting bracket myself. The instructions were clear and I only needed help from one person lifting the 75" tv up to the wall mount.

Agents well prepared for installation, professionally completed

Great service. I’ll recommend this to friends and family.

The gentleman were very clean,neat and organized. They left my house in the same condition they found it. They were very helpful in showing me everything there is about the TV.

The Best buy team is always so helpful, respectful and clean. They are just awesome.

The two men Josh and Anton that came to my house. We’re both outstanding people.

The Geek Squad wins again! Please keep up the standard. Super helpful. Mounted both TVs professionally and help me understand everything. Very friendly and humorous.

The GeekSquad that came this time were excellent! Smart, professional & so kind.

Very knowledgeable and professional. Easy smooth set up.

I have had some challenges with the mounts that I’ve ordered, but the information and help I’ve received from Curtis has been very much appreciated. Hopefully, this last appt for mounting will be successful.

the agents mounted the tv and help us connect it with wifi and with other devices. They were patient and willing to work with us

Excellent job, very precise and not taking any chance to make certain there are no mess ups. Thanks, very happy with your mount.

The installers were nice, fast, and courteous. Thanks for being awesome

The service bought was setup of the new TV & removal of the old TV; however, the old 65" was too big for the crew doing the setup, so, another appointment had to be made to remove the old TV.

The first mount was not appropriate, but the tech helped me find the right one and then the tech came back and installed. All good.

Was told that witb tbe mount that I bought they couldn't guarantee that the TV would be level, and it isn't. They tried to upsell me to a different mount that they had in the van, and that mount could guarantee a level TV.