Customer Ratings & Reviews

The team that came to my house knew exactly what they were doing. TV placement required a new mount, which fortunately, they had on the truck. They mounted the new mechanism after measuring and adjusting carefully so the placement was just right. They vacuumed up the mess from drilling, took away the massive box and mountain of packing material, and left everything working properly. The walked me through the new controls so I was able to enjoy my new TV right away. I'm a happy customer!

Technician came on Christmas eve, very upbeat and knowledgeable. Thankful that someone actually liked their job and made sure it was nothing short of perfect and that we were satisfied. Will definitely use this service again.

The service provided was excellent but for just the replacement of the projector it was exorbitantly expensive.

They knew how to install my 77 inch TV over the mantle and sound bar on the mantle correctly. They got it all hooked up and operating like it should. and set up great. This was a wall mount so I had to have a handy man put in the electrical outlet about 28 inches above the mantle before the instillation, They did a great job.

Great Team that provided service and installation.

The tech support agent did an excellent job. You couldn't tell the television had been mounted it looked perfect. He was fast and did not leave a mess. I wish all technicians were as good.

The geek squad installed the wall mount and 43” tv he did a very good job installing wall mount and setting up the tv very fast and efficient

Crisp clear picture sound better with a sound bar gotta be on the wall to get full effect of the big screen Easy set up and link to internet

The agents mounted the TV and connected to all the devices

Very professional service, asked us questions about what we wanted and set up the internet and tv settings for us. Aslo explained how to change settings.

Perfect for mounting your television to the wall! Looks great and works well!

Really have nothing to complain about! They took less then 1 hour and set it to just the perfect spot on the wall

We were extremely satisfied with Technician Codi B. He was extremely professional, patient and informative. He was also very kind to our inquisitive three year old son. He completed the job of installing a tv mount we’ve had boxed for 11 years with ease. He mounted our 50 inch and reconnected all our devices. He inspected and took pride in his work upon completion. We love the outcome!

Excellent job mounting our 2 85-inch TV's. They also made sure that the TV's were programmed correctly in order to receive the best picture possible

Very professional and personable technicians came to mount and install two TV sets. This is the third time I have had the Geek Squad to install TVs in the last 10 years and they never disappoint me. Great job!! Thank you and highly recommend this Best Buy service.

These guys are THE BEST asked qualifying questions, wanted to be sure they answered all my questions, super friendly and knowledgeable

Being an engineer, I was very skeptical of using the geek squad, but even as an engineer, there are some things I really don't want to do. For example, replace an already hung TV and get all of the surround sound cables connected as well as run new HDMI and optical cables to the new TV. I was pleasantly surprised, my Geek Squad team was very professional. In this time of COVID, they made it a point to where their face masks and keep their six-foot distance, which made my family feel very comfortable. Their professionalism didn't end there, they explain the process, got my feedback on where to mount the TVs and literally worked so quietly with a drill and all that they didn't even wake my wife who was sleeping in. I expected the work of mounting two TVs and setting up the new system would take all day and it only took 3 - 4 hours, which I think was amazing considering all they had to do. Needless to say, I have a different view of using the Geek Squad for installations, they did an amazing job and we are still happy. Wait, did I mention not having to clean up after them, they not only cleaned up thoroughly after themselves, they took the empty boxes with them. Great touch!!

Agents called when they were about half an hour away. Arrived on time , were very professional and friendly. Installed, took time to show me how to operate, and cleaned up when they were done.

After a bad experience receiving a TV from a rival company that was damaged and had to be returned (still going through the return process almost two months later!), I decided to have the Geek Squad deliver and install my 75-inch TV. I was pretty sure it would get done quickly and properly, and if there was a problem, it could be addressed right away. There was no problem with the TV that showed up, and YES and YES to quickly and properly. Three guys showed up in two different vehicles - right on time. They called the night before and also as they were on their way. These guys really knew what they were doing! They positioned the TV on my wall exactly as I wanted it, took time to explain the features of the TV and the remote, set it up with my wifi and the whole 9 yards. In addition, they all wore masks and booties inside my home, they were respectful, patient, friendly and competent. I wouldn't hesitate to use the Geek Squad again, especially if it's a complicated install - like hanging a 75-inch TV on the wall and making sure it works as advertised with your wifi, cable service or whatever you have. Thank you!

No problems with the installation or the people who installed the tv. Friendly made sure you understood what was happening and very professional. They explained everything and what to do.