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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1300 Showing 25,981-26,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed TV and hookups quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the bracket very securely to the wall and the 55" TV fit nicely. Viewing angle is fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that mounted our TV were incredibly friendly, professional, and quick. The TV has been stable with heavy traffic in that room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was excellent!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, mounted and connected my TV, explained features to me cleaned up the small mess and took the old tv away. I really appreciate the service, thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation and service were great. They were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time very professional and they installed my tv in no time and connected all the the wires. Very please with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the price for someone who is not a techie. They also hauled away the old tv and it was included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv quickly and helped me a lo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very efficient and patient mounting my TV Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did my wall mount of a TV beuatifully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, well prepared, fast, efficient and outstanding workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Team installed my tv and remounted another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek sqia squad d teambwas fantastic. Showed up early on right on time. Came prepared and did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad programmed my Harmony remote for my new entertainment set-up. Service was fast, clean, safe, and very professional. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for smaller tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is just awesome even tho I upgraded to bigger tv n bigger mount they did the switch no problems at all

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    somewhat disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was quickly mounted with good dialog with the installers as to where and how to install. My daughter, age 37, had set this up for us as she and her husband had a similar service performed. The reason we cannot rate higher is that the discussion with Best Buy led us to believe the entire job was to be done and not leave exposed cords and wires. We certainly expected this for the charges we incurred of over $400. Had we known this, we would have done it ourselves or hired another handyman type contractor. So no I will not recommend the you or the geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    thorough and considerate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danny was thorough and considerate. Mounted the TV and helped make sure we knew how things worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is just GREAT! They installed the TV and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCEELENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came and set up the tv were great. They explained the features of the tv and did a great job of installing the tv with minimal interruption of my daily life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put the tv exactly where I wanted it. They were very friendly and gave me some tips on how to move it around on the bracket with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house is old with some odd walls. But the install team was fast, efficient, and professional. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad folks were great with all the problems we had, getting the old tv removed and reinstalled in our bedroom. Once old tv removed, new tv went up easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Team did a great job mounting TV and hooking up 6 speakers and stereo cd player and bluray player!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Thankful for the tech. He really knew what he was doing. Didn't take long to get set up and installed.

    I would recommend this to a friend