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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1301 Showing 26,001-26,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Love my Roku !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV technicians, dead a good job, mounting the TV, polite and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were fabulous. Easy install. Very accommodating and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best recommendation we have ever had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We visited Best Buy and an associate told us about the in-home service. WHAT AN INCREDIBLE SERVICE!!!! We're so glad we used this service! WE HIGHLY RECOMMEND IT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV..were professional and did a quality job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. Good communication along the way. Easy to work with and did what they were supposed to do. No problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my tv and explained everything and are just loving the new tv. Thank you. Still wondering where my visa card gift is and my points though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Sonny as well as all of the Geek Squad are true professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Local geeks make good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my first installation but the geeks took care of it and did a great job. Great customer service and communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention to Detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did exactly as I asked . The install went smoothly and they were careful and considerate of my home and my new electronics. They listened to me!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Very friendly and helpful. Patient with helping me decide if i want their service. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith and his associate was excellent. Extremely competent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MichaelM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here on time when the appointment was made, and they set it up like champs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy happy happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Love the tv. Also got a sound bar that adds significantly to the experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected the tv and hid all the cords

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount wall tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad technician Caleb, was very good and was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed our tv are awesome! I highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch Samsung T.v

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it..It was a Christmas gift to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would absolutely use the Geek squad again!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work! Professional, on time, neat, and knowledgeable! Our TV was installed perfectly. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony upgrade 65 inch tv because the graphics were great in the store. Not quite as great at home but still better than my other tvs

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problems after geek squad left my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult time navigating back and forth between dvd and tv. 43 inch tv and DVD player in second tv has no sound since December 19 installation. Called 4 times to geek squad and was never connected. Was on hills 38 minutes last time. Finally got connected via internet to agent on December 23 rd. She could not resolve problems and scheduled tech to come out January 9 th for problem. 17 days later. Inexcusable after paying $350 for full support service. Don’t blame Covid!!!!

    No, I would not recommend this to a friend