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Customer reviews

Rating 4.6 out of 5 stars with 38681 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 38,681 reviews
  • Rated 4 out of 5 stars

    Done it myself before but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted 100+ lb 75 in TV to the wall and connected new PlayStation 5 to existing receiver and speakers. Everything done cleanly and efficiently. Included removal from wall and disposal of old 55 in. Only complaint was wainscoting prevented included in-wall wiring installation, requiring high additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mount is excellent. I can pull it out to install anything to the back of my flat screen. I can then push it back and it would be flush with my wall. The Geek Squad did a great job installing the mount to my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once my install mess was figured out the Geek Squad delivered and installed my TV. What would have been a hot mess with my husband was a 20 minute process with Geek Squad. They were friendly, professional, quick and knew exactly what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A much appreciated service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 65 inch TV for which delivery was included. The mounting and TV connect for a 65 inch TV saved me much time and energy. The installation was when I wanted not when friends were available to help. The HDMI cables I had purchased were too short for my behind the wall installation. Geek Squad had the cables on the truck at a sale price. Much time saved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher was my installer/tech. He knew exactly what he was doing. Professional and personal the entire time. He explained everything he was doing to both me and his trainee. also gave me several recommendations for my existing tv surround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up team with these 2 from Geek Squad. Very professional , very knowledgeable f both tv and mounting. Helped me understand what I needed to do to make the this set up work the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted & installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs that came and mounted my TV were excellent. Very professional and polite. Wish i could remember their names because they deserve a big thank you. Great install job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet Another Example Why You Should Use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about the thoroughness and professionalism of this service -- both of the team and how knowledgeable they were. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were very efficient and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gus and his helper were very friendly and knowledgeable. They mounted my tv and when I decided to upgrade to another, they replaced the first with the upgrade and explained how to use the tv remote untill I understood it. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Explained everything in detail and was extremely helpful. Arrived on time and worked efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very efficient and knowledgeable. I had a preexisting TV mont and all they had to do is install it on the mont and they would have been done. In stead they took the time to ask questions to make sure the location of the current mount would be goid for my needs. Instead of taking the easy wayout they took the I want to make we the customer is satisfied route. That's REFRESHING these day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install Was Impressive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation experience from the Geek Squad team was fabulous. Very professional and unbelievably fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding performance!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came in before the scheduled time and set things up quickly. He explained how the set up works and knew his works inside out. He was an excellent with his service and very concerned customer’s needs. Thank you so much for proving such an amazing installation and being a great helper!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad. Thumbs Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took their time to mount and basically perfect the way you should be watching television in our bedroom and living room. Joshua went the extra mile to explain and set up living room TV. Extremely pleased with the service from Geek Squad .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting 2 TV's 85inch and 65 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs texted me letting me know when they will arrive. They were very professional. Listened to what and how I wanted them to mount both TVs. Kept asking if all look OK. They did a great job and was very accommodating. will use them again when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected everything. He took his time and showed me how to navigate the tv. I’m extremely pleased with the serviced provided by the agent named Kushtrim, very knowledgeable, friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team called me before arrival to confirm the time and address. They were very professional and efficient. IN fact, they were patient with me when I first used the TV remote to connect the TV to my WIFI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints, handled what I needed efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy team came out promptly, no hassle scheduling, brought every leveling tool possible to ensure a great install. They even had some extra items like a replacement surge projector and extension cords on hand, so I was happy with the installation being a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, professional and mounted two tvs to our specifications perfectly. They adjusted the cords as much as possible to have them be clean and/or hidden when possible. We've now had 3 tvs mounted by Best Buy Geek Squad and they were great every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!!! Would definitely recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and mounted my big screen TV to my wall- they did a great job!!! Communication was excellent about arrival and they were on time! Would definitely recommend Geek squad to mount tv- I did also purchase the in wall mount kit which is a must have!! Looks great!!!

    I would recommend this to a friend