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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1312 Showing 26,221-26,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Techs were prompt, knowledgeable, EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were prompt, personable, knowledgeable, EXCELLENT. They made me feel proud to have purchased from Best Buy and also a Geek Squad customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on time. Quick service and easy to work with. got the TV installed just the way I wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great! They were very precise in what they were doing and everything was clean when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real nice job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman came on time and was very professional. He knew exactly what he was doing. Cleaned up his mess and made sure the tv was exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was FANTASTIC!!!! Explained diff. things on tv!!! Installed it in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 70" TV on wall and set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues All systems working fine. I had Direct TV technician connect all boxes to the main receiver after changing out the main Receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great with no issues. The techs did an excellent job. Very Professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They removed and replaced 2 tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professionalin the execution of there task

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was superb. Safety measures were taken against COVID, quick and seamless service, and cleaned up after mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gaby E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best service in the industry, no one offers the same service period like the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great hanging my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua mounted my tv and helped me to get all my streaming apps up to date on my new tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The geek squad came to address 3rd issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the initial installation wasn't met. two day later my tv was mounted on the wall but there was cord left dinging. The geek squad arrive 3 day later to clean the issue from the 3rd party installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott and Mike did a great job on the install. Answered all of our questions and walked us through all of the components that we had questions about. Would do this all over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb customer service with great attitudes for the customer experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service. Tv slightly crooked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the overall installation by wall mount of my tv. My only complaint is my tv is about 1/2 inch lower on 1 side. It's not very noticeable however. My installer was very pleasant as well. I would recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs made quick work of mounting my 55” Smart TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been great so far. It has come in extremely handy and has made things convenient at home. I would recommend this purchase if you are interested or have been looking at other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to replace my last wall mount but im glad I did this one is very good quality especially for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team was very professional, in and out quick, cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time. Very friendly installer. Explained step by step installation. Very knowledgeable.

    I would recommend this to a friend